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~subject:"Dienstleistungsqualität"
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Dienstleistungsqualität
China
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Emerging markets, finance & trade : a journal of the Society for the Study of Emerging Markets
1
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ECONIS (ZBW)
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The impacts of quality system integration and relationship quality on quality performance in supply chains : an empirical investigation in China
Zhang, Yibin
;
Hong, Jiangtao
;
Li, Xue
;
Shi, Victor
- In:
Emerging markets, finance & trade : a journal of the …
58
(
2022
)
1
,
pp. 116-133
Persistent link: https://www.econbiz.de/10012802054
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2
Workplace gossip and frontline employees' proactive service performance
Tian, Qi-tao
;
Song, Yang
;
Kwan, Ho Kwong
;
Li, Xue
- In:
The service industries journal
39
(
2019
)
1
,
pp. 25-42
Persistent link: https://www.econbiz.de/10012203241
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3
Service recovery strategies for crowdsourced transportation : an examination of their impacts on user loyalty
Yuen, Kum Fai
;
Song, Simin
;
Li, Xue
;
Wang, Xueqin
- In:
Technology analysis & strategic management
35
(
2023
)
5
,
pp. 523-537
Persistent link: https://www.econbiz.de/10014301365
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