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~subject:"Dienstleistungsqualität"
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Dienstleistungsqualität
Turkey
8
Innovation
6
Consumer behaviour
4
Türkei
4
Corporate culture
2
Firm performance
2
Innovation management
2
Innovationsmanagement
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KMU
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Organizational innovativeness
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SME
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Service quality
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Unternehmenserfolg
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Unternehmenskultur
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adoption of innovation
2
environmental uncertainty
2
innovation
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innovative organizational culture
2
organizational readiness
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1
Bank
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Beziehungsmarketing
1
Brand image
1
Competence
1
Complexity management
1
Consumers
1
Country of origin
1
Customer services quality
1
Decision under uncertainty
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Discount stores
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Entscheidung unter Unsicherheit
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Environmental management
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Environmental protection
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Ethnocentrism
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Food retailing
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Uzkurt, Cevahir
2
Torlak, Ömer
1
Özmen, Müjdat
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International journal of services and operations management
1
Management research review
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ECONIS (ZBW)
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Customer participation in the service process : a model and research propositions
Uzkurt, Cevahir
- In:
International journal of services and operations management
6
(
2010
)
1
,
pp. 17-37
Persistent link: https://www.econbiz.de/10003920973
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2
Dimensions of service quality in grocery retailing : a case from Turkey
Torlak, Ömer
;
Uzkurt, Cevahir
;
Özmen, Müjdat
- In:
Management research review
33
(
2010
)
5/6
,
pp. 413-422
Persistent link: https://www.econbiz.de/10003991385
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