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The impacts of quality and quantity attributes of Airbnb hosts on listing performance
Xie, Karen; Mao, Zhenxing - In: International journal of contemporary hospitality management 29 (2017) 9, pp. 2240-2260
Persistent link: https://www.econbiz.de/10011761799
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Quality deterioration in package tours : the interplay of asymmetric information and reputation
Chen, Yong; Mak, Barry; Li, Zhou - In: Tourism management : research, policies, practice 38 (2013), pp. 43-54
Persistent link: https://www.econbiz.de/10009764413
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Why can package tours hurt tourists? : evidence from China’s tourism demand in Hong Kong
Chen, Yong; Schuckert, Markus; Song, Haiyan; Chon, Kaye - In: Journal of travel research : a quarterly publication of … 55 (2016) 4, pp. 427-439
Persistent link: https://www.econbiz.de/10011458620
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Building brand relationship quality among hotel loyalty program members
Lo, Ada S.; Im, Holly Hyunjung; Chen, Yong; Qu, Hailin - In: International journal of contemporary hospitality management 29 (2017) 1, pp. 458-488
Persistent link: https://www.econbiz.de/10011611273
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A multiple indicators multiple causes (MIMIC) model of the behavioral consequences of hotel guests
Chen, Yong; Jiang, Kai - In: Tourism management perspectives : TMP 30 (2019), pp. 197-207
Persistent link: https://www.econbiz.de/10012008355
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The signaling and reputational effects of customer ratings on hotel revenues : evidence from TripAdvisor
Sayfuddin, A. T. M.; Chen, Yong - In: International journal of hospitality management 99 (2021), pp. 1-9
Persistent link: https://www.econbiz.de/10013327968