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~subject:"Dienstleistungsqualität"
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Dienstleistungsqualität
Industrie
40,863
Manufacturing industries
37,826
Gesundheitswesen
20,514
Health care system
18,679
Qualitätsmanagement
16,424
Quality management
15,187
Health care
7,091
Gesundheitsversorgung
6,978
Deutschland
6,351
USA
6,104
Produktivität
5,753
Productivity
5,688
United States
5,582
Germany
5,516
Theorie
5,056
Theory
5,041
Innovation
4,199
Gesundheitspolitik
3,767
Service quality
3,684
India
3,549
Indien
3,515
Health policy
3,502
Unternehmenserfolg
3,248
Firm performance
3,226
Großbritannien
3,047
China
2,896
United Kingdom
2,812
Krankenhaus
2,559
Supply chain
2,492
Lieferkette
2,487
Hospital
2,426
Estimation
2,399
Schätzung
2,398
Innovationsmanagement
2,165
Welt
2,155
World
2,153
Innovation management
2,095
SME
2,095
KMU
2,091
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736
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7
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Bruhn, Manfred
36
Propper, Carol
23
Gaynor, Martin
20
Shahin, Arash
16
Siciliani, Luigi
16
Prybutok, Victor R.
13
Gravelle, Hugh
12
Rahman, Zillur
12
Talib, Faisal
12
Antony, Jiju
11
Cutler, David M.
11
Huckman, Robert S.
11
Cudney, Elizabeth A.
10
McFadden, Kathleen L.
10
Schreier, Gerhard
10
Frank, Richard G.
9
Dahlgaard-Park, Su Mi
8
Laudicella, Mauro
8
Marimon, Frederic
8
Qureshi, M. N.
8
Sutton, Matt
8
Witell, Lars
8
Chandrasekaran, Aravind
7
Dwivedi, Yogesh Kumar
7
Gandhi, Surjit Kumar
7
Gupta, Ajay
7
Hopp, Wallace J.
7
McColl-Kennedy, Janet R.
7
Palumbo, Rocco
7
Pfannstiel, Mario A.
7
Sachdeva, Anish
7
Fredendall, Lawrence D.
6
Gremyr, Ida
6
Kolstad, Jonathan
6
Landrum, Mary Beth
6
Lee, Donhee
6
Medeiros, Denise Dumke de
6
Rebitzer, James B.
6
Rust, Roland T.
6
Saghafian, Soroush
6
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National Bureau of Economic Research
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Hochschulrektorenkonferenz
17
OECD
16
IGI Global
10
World Bank
6
World Bank Group
6
Springer Fachmedien Wiesbaden
5
Nomos Verlagsgesellschaft
4
Taylor and Francis.
4
Verlag Dr. Kovač
3
European Health Care Conference <2, 2011, Hamburg>
2
European Organization for Quality Control
2
Hongkong / Securities and Futures Commission
2
IT Service Management Forum Deutschland
2
Springer-Verlag GmbH
2
Universität Potsdam
2
Weltbank
2
Zukunftsinitiative Rheinland-Pfalz
2
AOK-Bundesverband
1
Abschlusskongress des Projektes Qualitätssicherung <2001, Bonn>
1
Arbeitsgemeinschaft Katholischer Krankenhäuser Rheinland-Pfalz und Saarland
1
Aspen Systems Corporation
1
Berufliche Fortbildungszentren der Bayerischen Wirtschaft
1
Bildungswerk der Bayerischen Wirtschaft
1
Boston Consulting Group
1
Brandenburgische Technische Universität Cottbus-Senftenberg
1
Bund-Länder-Kommission für Bildungsplanung und Forschungsförderung
1
Bundesinstitut für Berufsbildung
1
CRC Press.
1
Center for Service Excellence
1
Centre for Economic Policy Research
1
Deutsch-Schweizerische Gesellschaft für Gesundheitspolitik
1
Deutsche Gesellschaft für Qualität
1
Deutsche Gesellschaft für Qualität / Arbeitsgruppe QM in der Öffentlichen Verwaltung
1
Deutscher Reisebüro-Verband
1
Deutsches Institut für Normung
1
Deutschland / Bundesregierung
1
Deutschland / Deutscher Bundestag
1
Edward Elgar Publishing
1
Erasmus Research Institute of Management
1
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Total quality management & business excellence : an official journal of the European Society for Organisational Excellence
94
International journal of productivity and quality management : IJPQM
74
The TQM journal : the international review of organizational improvement
71
International journal of quality & reliability management
66
Quality management journal : QMJ
51
Total quality management & business excellence
47
International journal of services and operations management
36
Journal of health organization and management
36
Health care management review : HCM review
35
International journal of quality and service sciences
34
International journal of production research
32
International journal of hospitality management
31
The service industries journal
24
Auditing : a journal of practice & theory
23
Journal of business research : JBR
23
Service business
21
Beiträge zur Hochschulpolitik
20
Benchmarking : an international journal ; BIJ
20
European journal of operational research : EJOR
20
NBER Working Paper
20
NBER working paper series
19
International journal of production economics
17
Journal of retailing and consumer services
17
Journal of service management
17
Manufacturing & service operations management : M & SOM
17
Amfiteatru economic : an economic and business research periodical
16
European research studies
16
Journal of health economics
16
Managing service quality : MSQ ; an international journal
16
The journal of services marketing
16
Working paper / National Bureau of Economic Research, Inc.
16
Cogent business & management
15
International journal of services and operations management : IJSOM
15
Management science : journal of the Institute for Operations Research and the Management Sciences
15
International journal of business information systems : IJBIS
14
International journal of services, economics and management
14
International journal of six sigma and competitive advantage : IJSSCA
14
Journal of air transport management
14
Production and operations management : an international journal of the Production and Operations Management Society
14
International journal of contemporary hospitality management
13
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1
What patients do and their impact on implementation : an ethnographic study of participatory quality improvement projects in English acute hospitals
Boaz, Annette
;
Robert, Glenn
;
Locock, Louise
;
Sturmey, …
- In:
Journal of health organization and management
30
(
2016
)
2
,
pp. 258-278
Persistent link: https://www.econbiz.de/10011580736
Saved in:
2
The influence of organizational factors on patient safety : examining successful handoffs in health care
Richter, Jason P.
;
McAlearney, Ann Scheck
;
Pennell, …
- In:
Health care management review : HCM review
41
(
2016
)
1
,
pp. 32-41
Persistent link: https://www.econbiz.de/10011421760
Saved in:
3
The effectiveness of management-by-walking-around : a randomized field study
Tucker, Anita L.
;
Singer, Sara J.
- In:
Production and operations management : an international …
24
(
2015
)
2
,
pp. 253-271
Persistent link: https://www.econbiz.de/10010528689
Saved in:
4
Lean in healthcare from employees' perspectives
Drotz, Erik
;
Poksinska, Bozena
- In:
Journal of health organization and management
28
(
2014
)
2
,
pp. 177-195
Persistent link: https://www.econbiz.de/10010384597
Saved in:
5
An exploratory analysis of the model for understanding success in quality
Kaplan, Heather C.
;
Froehle, Craig M.
;
Cassedy, Amy
; …
- In:
Health care management review : HCM review
38
(
2013
)
4
,
pp. 325-338
Persistent link: https://www.econbiz.de/10010202861
Saved in:
6
An ANP based selective assembly approach incorporating Taguchi's quality loss function to improve quality of placements in technical institutions
Upadhayay, Lalit
;
Vrat, Prem
- In:
The TQM journal : the international review of …
28
(
2016
)
1
,
pp. 112-131
Persistent link: https://www.econbiz.de/10011534383
Saved in:
7
Continuous quality improvement in a Maltese hospital using logical framework analysis
Buttigieg, Sandra C.
;
Gauci, Dorothy
;
Dey, Prasanta Kumar
- In:
Journal of health organization and management
30
(
2016
)
7
,
pp. 1026-1046
Persistent link: https://www.econbiz.de/10011550695
Saved in:
8
Seeking high reliability in primary care : leadership, tools, and organization
Weaver, Robert R.
- In:
Health care management review : HCM review
40
(
2015
)
3
,
pp. 183-192
Persistent link: https://www.econbiz.de/10011296136
Saved in:
9
Indicators and criteria for efficiency and quality in public hospitals : a performance evaluation model
Salvatore, Fiorella Pia
;
Fanelli, Simone
- In:
Global business & economics review
25
(
2021
)
3/4
,
pp. 212-230
Persistent link: https://www.econbiz.de/10012668091
Saved in:
10
Quality information disclosure and patient reallocation in the healthcare industry : evidence from cardiac surgery report cards
Yoon, Tae Jung
- In:
Marketing science : the marketing journal of the …
39
(
2020
)
3
,
pp. 636-662
Persistent link: https://www.econbiz.de/10012294690
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