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~subject:"Dienstleistungssektor"
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Dienstleistungssektor
Industrie
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service operations
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service design
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systems thinking
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Consumer behaviour
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Dienstleistungsmanagement
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Dienstleistungsqualität
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Firm performance
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Palästina
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Project management
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Projektmanagement
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Qualitätsmanagement
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Backhouse, Chris J.
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Jaaron, Ayham A. M.
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Morton, Susan C.
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The service industries journal
2
European journal of industrial engineering : EJIE
1
International journal of quality and innovation
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ECONIS (ZBW)
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The effects of lean thinking on service workers value productivity: a conceptual framework
Jaaron, Ayham A. M.
;
Backhouse, Chris J.
- In:
International journal of quality and innovation
2
(
2012/14
)
1
,
pp. 1-17
Persistent link: https://www.econbiz.de/10009791793
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2
Enhancing resource utilisation in service industries : the application of the Vanguard Method of systems thinking
Jaaron, Ayham A. M.
;
Backhouse, Chris J.
;
Morton, Susan C.
- In:
European journal of industrial engineering : EJIE
8
(
2014
)
6
,
pp. 861-883
Persistent link: https://www.econbiz.de/10011452348
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3
Operationalisation of service innovation : a systems thinking approach
Jaaron, Ayham A. M.
;
Backhouse, Chris J.
- In:
The service industries journal
38
(
2018
)
9/10
,
pp. 561-583
Persistent link: https://www.econbiz.de/10011880848
Saved in:
4
Fostering sustainable performance in services through systems thinking
Jaaron, Ayham A. M.
;
Backhouse, Chris J.
- In:
The service industries journal
39
(
2019
)
15/16
,
pp. 1072-1098
Persistent link: https://www.econbiz.de/10012207448
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