Enhancing resource utilisation in service industries : the application of the Vanguard Method of systems thinking
Ayham Jaaron (Industrial Engineering Department, An-Najah National University, Nablus, West Bank, Palestine), Chris J. Backhouse and Susan C. Morton (Wolfson School of Mechanical and Manufacturing Engineering, Loughborough University, Loughborough, Leicestershire, UK)
| Year of publication: |
2015
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|---|---|
| Authors: | Jaaron, Ayham A. M. ; Backhouse, Chris J. ; Morton, Susan C. |
| Published in: |
European journal of industrial engineering : EJIE. - Genevè : Inderscience Enterprises Ltd., ISSN 1751-5254, ZDB-ID 2384377-9. - Vol. 8.2014, 6, p. 861-883
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| Subject: | Vanguard Method | systems thinking | resource utilisation | cost reduction | service operations | service design | waste reduction | demand predictability | one stop resolution | longitudinal case studies | Dienstleistungssektor | Service industry | Abfallvermeidung | Waste prevention | Kostenmanagement | Cost management |
| Type of publication: | Article |
|---|---|
| Type of publication (narrower categories): | Aufsatz in Zeitschrift ; Article in journal |
| Language: | English |
| Source: | ECONIS - Online Catalogue of the ZBW |
Persistent link: https://www.econbiz.de/10011452348