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Synergistic effects of operant knowledge resources
Melancon, Joanna Phillips; Griffith, David A.; Noble, … - In: The journal of services marketing 24 (2010) 5, pp. 400-411
Persistent link: https://www.econbiz.de/10008653365
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Understanding the relationships between commitment and voice : hypotheses, empirical evidence, and directions for future research
Beatty, Sharon E.; Reynolds, Kristy E.; Noble, Stephanie M. - In: Journal of service research : JSR 15 (2012) 3, pp. 296-315
Persistent link: https://www.econbiz.de/10009578290
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Why customers feel locked into relationships : using qualitative research to uncover the lock-in factors
Harrison, Mary P.; Beatty, Sharon E.; Reynolds, Kristy E.; … - In: Journal of marketing theory and practice 20 (2012) 4, pp. 391-406
Persistent link: https://www.econbiz.de/10009688905
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Managing closing time to enhance manager, employee, and customer satisfaction
Noble, Stephanie M.; Esmark, Carol L.; Ashley, Christy - In: Business horizons 58 (2015) 2, pp. 217-224
Persistent link: https://www.econbiz.de/10010497506
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The Fifth Industrial Revolution : how harmonious human-machine collaboration is triggering a retail and service [r]evolution
Noble, Stephanie M.; Mende, Martin; Grewal, Dhruv; … - In: Journal of retailing 98 (2022) 2, pp. 199-208
Persistent link: https://www.econbiz.de/10013364276
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The future of artificial intelligence and robotics in the retail and service sector : sketching the field of consumer-robot-experiences : editorial
Noble, Stephanie M.; Mende, Martin - In: Journal of the Academy of Marketing Science 51 (2023) 4, pp. 747-756
Persistent link: https://www.econbiz.de/10014326636
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The future of artificial intelligence and robotics in the retail and service sector
Noble, Stephanie M. (ed.); Mende, Martin (ed.) - 2023
Persistent link: https://www.econbiz.de/10014326699