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~subject:"Dienstleistungssektor"
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Dienstleistungssektor
Consumer behaviour
31
Konsumentenverhalten
30
Relationship marketing
21
Beziehungsmarketing
18
Service quality
16
Innovation
13
Dienstleistungsqualität
12
Customer satisfaction
9
Service industry
9
Social Web
9
Social web
9
marketing
9
Kundenzufriedenheit
8
Customer integration
7
Customer service
7
Innovation management
7
Innovationsmanagement
7
Kundenintegration
7
Virtual reality
7
Lieferantenmanagement
6
Supplier relationship management
6
Virtuelle Realität
6
Internet marketing
5
Online-Marketing
5
Artificial intelligence
4
Augmented reality
4
Betriebliche Wertschöpfung
4
Customer value
4
E-commerce
4
Electronic Commerce
4
Kundenservice
4
Kundenwert
4
Netherlands
4
New product development
4
Niederlande
4
Online retailing
4
Online-Handel
4
Produktentwicklung
4
USA
4
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Article
8
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8
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1
Graue Literatur
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English
9
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Mahr, Dominik
4
Wetzels, Martin
4
Patterson, Paul G.
3
Ruyter, Ko de
3
Mennens, Kars
2
Odekerken-Schröder, Gaby
2
Pauwels, Pieter
2
Ciuchita, Robert
1
Daryanto, Ahmad
1
Faßnacht, Martin
1
Fenema, Paul C. van
1
Huang, Ming-Hui
1
Huh, Jisu
1
Malthouse, Edward
1
Moeller, Sabine
1
Noble, Stephanie
1
O'Cass, Aron
1
Schiefer, Tom
1
Steins, Mark
1
Wetzels, M.
1
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Journal of service management
2
Industrial marketing management : the international journal for industrial and high-tech firms
1
Journal of service research
1
Journal of service research : JSR
1
Journal of the Academy of Marketing Science
1
New challenges to international marketing
1
Research memorandum / METEOR
1
Technovation : an international journal of technical innovation and entrepreneurship
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ECONIS (ZBW)
9
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1
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9
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9
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1
The propensity to continue internationalization : a study of entrepreneurial decision-making in Australian service firms
Pauwels, Pieter
;
Patterson, Paul G.
;
Ruyter, Ko de
; …
- In:
New challenges to international marketing
,
(pp. 11-36)
.
2009
Persistent link: https://www.econbiz.de/10003850168
Saved in:
2
Service firms and customer loyalty programs : a regulatory fit perspective of reward preferences in a health club setting
Daryanto, Ahmad
;
Ruyter, Ko de
;
Wetzels, Martin
; …
- In:
Journal of the Academy of Marketing Science
38
(
2010
)
5
,
pp. 604-616
Persistent link: https://www.econbiz.de/10008747770
Saved in:
3
Special issue on critical issues in industrial and business-to-business services
O'Cass, Aron
;
Wetzels, Martin
- In:
Industrial marketing management : the international …
78
(
2019
),
pp. 1-5
Persistent link: https://www.econbiz.de/10012026074
Saved in:
4
Moving service research forward
Huang, Ming-Hui
;
Malthouse, Edward
;
Noble, Stephanie
; …
- In:
Journal of service research
24
(
2021
)
4
,
pp. 459-461
Persistent link: https://www.econbiz.de/10012662578
Saved in:
5
Uncovering collaborative value creation patterns and establishing corresponding customer roles
Moeller, Sabine
;
Ciuchita, Robert
;
Mahr, Dominik
; …
- In:
Journal of service research : JSR
16
(
2013
)
4
,
pp. 471-487
Persistent link: https://www.econbiz.de/10010203524
Saved in:
6
The service triad : an empirical study of service robots, customers and frontline employees
Odekerken-Schröder, Gaby
;
Mennens, Kars
;
Steins, Mark
; …
- In:
Journal of service management
33
(
2022
)
2
,
pp. 246-292
Persistent link: https://www.econbiz.de/10012880726
Saved in:
7
A collaborative approach to manage continuous service innovation
Schiefer, Tom
;
Mahr, Dominik
;
Fenema, Paul C. van
; …
- In:
Technovation : an international journal of technical …
134
(
2024
),
pp. 1-15
Persistent link: https://www.econbiz.de/10014552140
Saved in:
8
Technologies in service communication : looking forward
Mahr, Dominik
;
Huh, Jisu
- In:
Journal of service management
33
(
2022
)
4/5
,
pp. 648-656
Persistent link: https://www.econbiz.de/10013325734
Saved in:
9
The propensity to continue service internationalization : a model of planned behavior
Pauwels, Pieter
;
Patterson, Paul G.
;
Ruyter, Ko de
; …
-
2003
Persistent link: https://www.econbiz.de/10001794060
Saved in:
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