Sun, Weiwei; Cheng, Aaron; Guo, Xitong - 2023
Online mental healthcare platforms have flourished during the COVID-19 pandemic, but the media choice in online …, communication media could affect patient revisit, which in turn helps manage chronic diseases. Yet this media effect is little … media into synchronous (audio, video) and asynchronous (text) types and study their relative effects. First, we observe …