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Understanding the service component of application service provision : an empirical analysis of satisfaction with ASP services
Susarla, Anjana; Barua, Anitesh; Whinston, Andrew B. - 2009
Persistent link: https://www.econbiz.de/10003849031
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A transaction cost perspective of the "software as a service" business model
Susarla, Anjana; Barua, Anitesh; Whinston, Andrew B. - In: Journal of management information systems : JMIS 26 (2009/10) 2, pp. 205-240
Persistent link: https://www.econbiz.de/10003903945
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Understanding the "service" component of application service provision : an empirical analysis of satisfaction with ASP services
Susarla, Anjana; Barua, Anitesh; Whinston, Andrew B. - In: Information systems outsourcing : enduring themes, new …, (pp. 481-521). 2006
Persistent link: https://www.econbiz.de/10003374883
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Multitask agency, modular architecture, and task disaggregation in SaaS
Susarla, Anjana; Barua, Anitesh; Whinston, Andrew B. - In: Journal of management information systems : JMIS 26 (2009/10) 4, pp. 87-117
Persistent link: https://www.econbiz.de/10003980550