Die Digitale Revolution – Wie technologische Trends die Business-Welt verändern -- Die Entwicklung der Unternehmens-IT – Von den Anfängen bis zur IT-Organisation der Zukunft -- Kein Business ohne IT – IT ist der zentrale und unverzichtbare Treiber unternehmerischer Wertschöpfung --...

Part 1. Introduction -- Chapter 1. Studying Digitalization Across Levels: An Overview and Introduction -- Part 2. Outsourcing and Multi-party Projects: Reflections and Experiences -- Chapter 2. The Early History of It Outsourcing – a Personal Reflection -- Chapter 3. How to Ensure Collective...

Scientific and technical developments and progressive digitization in almost all areas of life have led to the development of a new type of digital customer, with specific requirements and expectations for suppliers of goods and services. Customers, in particular consumers, are one of the key...