In the current competitive scenario, the banking industry must contend with multiple challenges tied to regulations, legacy systems, disruptive models/technologies, new competitors, and a restive customer base, while simultaneously pursuing new strategies for sustainable growth. Banking...

This study examines the relationships between organizational commitment (affective, normative, and continuance), individual performance, and digital transformation within public sector organizations in Cambodia during the COVID-19 pandemic. Utilizing Partial Least Squares Structural Equation...

Theoretically based on public service logic (PSL), this paper explores the barriers and capabilities surrounding public sector value co-creation with private sector organizations in the context of digital transformation. Specifically, value co-creation efforts at a large public transport and...

Das Narrativ von Deutschland als Faxrepublik ist allen bekannt. Doch wo stehen wir wirklich? Sind wir trotz der rasanten Weiterentwicklung von neuen Technologien und ihrer wirtschaftlichen Auswirkungen ein digitales Schlusslicht? Gefühlt bleibt keine Zeit mehr, um über diese Fragen nur...

As public sector agencies face rising imperatives to digitally transform citizen services, data systems, and internal operations, questions persist as to whether investments in big data analytics and automation capabilities, evidenced to drive organizational performance in private industry,...