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Asymmetric preference and loss aversion for electric vehicles : the reference-dependent choice model capturing different preference directions

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Which consumers are willing to pay for smart car healthcare services? : a discrete choice experiment approach

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Smartphone preferences and brand loyalty : a discrete choice model reflecting the reference point and peer effect

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Quality of service and customer satisfaction : a conjoint analysis for the Nigerian bank customers

Dauda, Samson Yusuf; Lee, Jongsu - In: The international journal of bank marketing : IJBM 34 (2016) 6, pp. 841-867

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Public preferences and increasing acceptance of time-varying electricity pricing for demand side management in South Korea

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Policy designs to increase public and local acceptance for energy transition in South Korea

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Quality of service and customer satisfaction: a conjoint analysis for the Nigerian bank customers

Dauda, Samson Yusuf; Lee, Jongsu - In: International Journal of Bank Marketing 34 (2016) 6, pp. 841-867

Purpose The purpose of this paper is to evaluate the perceptions of Nigerian banking customers regarding customers’ evaluation of their banks service quality based on their banks actual performance on current banking service delivery. Design/methodology/approach A survey has been used to...

Persistent link: https://www.econbiz.de/10014760708