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It depends : moderating the relationships among perceived waiting time, anger, and regret
Voorhees, Clay M.
;
Baker, Julie
;
Bourdeau, Brian L.
; …
- In:
Journal of service research : JSR
12
(
2009/10
)
2
,
pp. 138-155
Persistent link: https://www.econbiz.de/10003901023
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2
Linking order fulfillment performance to referrals in online retailing : an empirical analysis
Griffis, Stanley E.
;
Rao, Shashank
;
Goldsby, Thomas J.
; …
- In:
Journal of business logistics : JBL
33
(
2012
)
4
,
pp. 279-294
Persistent link: https://www.econbiz.de/10009709112
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Breakeven time on new product launches : an investigation of the drivers and impact on firm performance
Calantone, Roger J.
;
Randhawa, Praneet
;
Voorhees, Clay M.
- In:
The journal of product innovation management : an …
31
(
2014
),
pp. 94-104
Persistent link: https://www.econbiz.de/10010437216
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