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~subject:"Dynamische Kompetenzen"
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Dynamische Kompetenzen
Customer value
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Kundenwert
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Customer satisfaction
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Beziehungsmarketing
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Dienstleistungsqualität
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Dynamic capabilities
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Messung
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market orientation
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profitability
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structural equation models
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1993-2000
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Arbeitsethik
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Arbeitszufriedenheit
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Board of directors
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Capabilities
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Capacidades
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Consejos de administración
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Cross-cultural management
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Customer Value
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Customer relationship management
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Customer service management
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Barroso Castro, Carmen
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Cepeda-Carrión, Gabriel
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Management decision : MD
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Creating dynamic capabilities to increase customer value
Martelo Landroguez, Silvia
;
Barroso Castro, Carmen
; …
- In:
Management decision : MD
49
(
2011
)
7
,
pp. 1141-1159
Persistent link: https://www.econbiz.de/10009355121
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