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E-commerce
Relationship marketing
25,107
Beziehungsmarketing
25,106
Konsumentenverhalten
8,749
Consumer behaviour
8,748
Kundenzufriedenheit
5,333
Customer satisfaction
5,331
Dienstleistungsqualität
3,850
Service quality
3,850
Kundenmanagement
2,559
Brand management
2,535
Markenführung
2,535
Deutschland
2,341
Germany
2,293
Theory
2,239
Theorie
2,237
Lieferantenmanagement
2,179
Supplier relationship management
2,179
Social Web
2,009
Social web
2,009
Marketingmanagement
1,888
Marketing management
1,860
Markenimage
1,851
Brand image
1,848
Electronic Commerce
1,754
Online-Marketing
1,565
Internet marketing
1,536
Kundenwert
1,521
Customer value
1,453
Customer integration
1,432
Kundenintegration
1,432
Vertrauen
1,359
Confidence
1,344
Einzelhandel
1,331
Retail trade
1,313
Brand
1,254
Markenartikel
1,241
Online retailing
1,210
Online-Handel
1,210
Customer service
1,144
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566
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217
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1,245
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367
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4
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1,027
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207
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75
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72
Non-commercial literature
72
Thesis
63
Collection of articles of several authors
48
Sammelwerk
48
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44
Working Paper
44
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40
Conference paper
18
Konferenzbeitrag
18
Case study
16
Fallstudie
16
Konferenzschrift
10
Conference proceedings
9
Lehrbuch
8
Handbook
7
Handbuch
7
Textbook
7
Elektronischer Datenträger
5
Glossar enthalten
4
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4
Guidebook
4
Ratgeber
4
Bibliografie enthalten
3
Bibliography included
3
CD-ROM, DVD
3
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3
Bibliografie
2
Reprint
2
Amtliche Publikation
1
Festschrift
1
Forschungsbericht
1
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1
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1
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English
1,351
German
267
French
2
Romanian
1
Author
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Piller, Frank T.
13
Wirtz, Bernd W.
10
Leimstoll, Uwe
7
Schumann, Jan Hendrik
7
Stormer, Henrik
7
Chaffey, Dave
6
Theobald, Elke
6
Bauer, Hans H.
5
Khosrowpour, Mehdi
5
Meier, Andreas
5
Muther, Andreas
5
Ratten, Vanessa
5
Smith, Alan D.
5
Straker, Karla
5
Thaichon, Park
5
Wrigley, Cara
5
Alioski, Adrian
4
Civelek, Mustafa Emre
4
Eggert, Andreas
4
Fassott, Georg
4
Hjort, Klas
4
Hudetz, Kai
4
Konuş, Umut
4
Lihotzky, Nikolai
4
Mangiaracina, Riccardo
4
Moriuchi, Emi
4
Neslin, Scott A.
4
Quach, Sara
4
Reichwald, Ralf
4
Ricard, Line
4
Ruyter, Ko de
4
Silberer, Günter
4
Weiber, Rolf
4
Xu, Jun
4
Zhao, Jing
4
Anderl, Eva
3
Angriawan, Arifin
3
Anshu, Kumari
3
Bang, Nguyen
3
Betz, Jürgen
3
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IGI Global
3
Bundesvereinigung Logistik
2
Kompetenzschwerpunkt E-Business
2
Springer Fachmedien Wiesbaden
2
Arthur D. Little International Inc. <Wiesbaden>
1
Booz, Allen & Hamilton GmbH <Düsseldorf>
1
Deutsche Bank <Frankfurt am Main> / Research
1
Deutsche Tagung zu Mass Customization <2, 2000, Frankfurt, Main>
1
Deutscher Logistik-Kongress <17, 2000, Berlin>
1
Deutscher Logistik-Kongress <18, 2001, Berlin>
1
Deutsches Seminar für Fremdenverkehr Berlin
1
European Marketing Academy
1
GfK Nürnberg, Gesellschaft für Konsum-, Markt- und Absatzforschung
1
Innovationsforum <2002, Augsburg>
1
International Conference on Information and Communication Technologies in Tourism <(1999 :Innsbruck, Austria)>
1
National Bureau of Economic Research
1
NetLibrary, Inc
1
Organisation for Economic Co-operation and Development
1
Saarbrücker Arbeitstagung <20, 1999, Saarbrücken>
1
Salzburg Research Forschungsgesellschaft
1
Seminar für Führungskräfte <2000, Berlin>
1
SwissICT, Schweizerischer Verband der Informations- und Kommunikationstechnologie
1
The Wharton Financial Institutions Center
1
Universität St. Gallen
1
ebrary, Inc
1
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Published in...
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Journal of retailing and consumer services
46
International journal of electronic customer relationship management : IJECRM
38
Journal of business research : JBR
26
Industrial marketing management : the international journal for industrial and high-tech firms
22
International journal of business information systems : IJBIS
20
Journal of electronic commerce in organizations : the international journal of electronic commerce in modern organizations ; an official publication of the Information Resources Management Association
17
International journal of e-business research : an official publication of the Information Resources Management Association
16
International journal of internet marketing and advertising : IJIMA
16
International journal of electronic marketing and retailing : IJEMR
15
Electronic commerce research
14
Journal of internet commerce
14
The journal of business & industrial marketing
13
Asia Pacific journal of marketing and logistics
12
Journal of electronic commerce research : JECR
12
Journal of research in interactive marketing : interactive marketing and computer-mediated communication
12
Electronic markets : the international journal on networked business
11
The service industries journal
11
Electronic Services
10
International journal of electronic commerce : IJEC
10
Journal of retailing
10
Information & management : the internat. journal of management processes and systems ; journal of IFIP Users Group
9
Information systems and e-business management : ISeB
9
International journal of retail & distribution management
9
Journal of marketing
9
Journal of open innovation : technology, market, and complexity
9
Arbeitsberichte der Hochschule für Wirtschaft FHNW
8
International journal of networking and virtual organisations : IJNVO
8
Journal of management information systems : JMIS
8
SpringerLink / Bücher
8
Arbeitsbericht ... des Competence Center E-Business Basel
7
Cogent business & management
7
Gabler Edition Wissenschaft
7
Jahrbuch der Absatz- und Verbrauchsforschung
7
Journal of global information management : an official publication of the Information Resources Management Association
7
Journal of strategic marketing
7
Journal of the Academy of Marketing Science
7
Technological forecasting & social change : an international journal
7
Electronic commerce research and applications
6
International journal of production research
6
International journal of research in marketing : IJRM ; official journal of the European Marketing Academy
6
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ECONIS (ZBW)
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1
Management-Handbuch Electronic Commerce : Grundlagen, Strategien, Praxisbeispiele
Hermanns, Arnold
(
ed.
)
-
1999
Persistent link: https://www.econbiz.de/10000683041
Saved in:
2
Journal of interactive marketing : a quarterly publication from the Direct Marketing Educational Foundation
1998-: Thousand Oaks, CA : SAGE Publishing
;
1998-2008: …
;
…
-
12.1998 -
Persistent link: https://www.econbiz.de/10000657304
Saved in:
3
Electronic customer care (ECC) : IT in der Anbieter-Kunden-Beziehung
Muther, Andreas
-
1998
Persistent link: https://www.econbiz.de/10000674496
Saved in:
4
Consumer behavior, organizational development, and electronic commerce : emerging issues for advancing modern socioeconomies
Khosrowpour, Mehdi
(
ed.
)
-
2009
Persistent link: https://www.econbiz.de/10003716295
Saved in:
5
The king is naked : discovering that frequent customers may not be your best friend
Joia, Luiz Antonio
;
Sanz, Paulo Sérgio da Silva
- In:
Web technologies for commerce and services online
,
(pp. 135-148)
.
2008
Persistent link: https://www.econbiz.de/10003634201
Saved in:
6
The effect of information satisfaction and relational benefit on consumer's online shopping site commitment
Park, Chung-Hoon
;
Kim, Young-gul
- In:
Web technologies for commerce and services online
,
(pp. 149-169)
.
2008
Persistent link: https://www.econbiz.de/10003634210
Saved in:
7
Prosumer im Tourismus
Geser, Guntram
;
Markus, Mark
-
2008
-
1. Aufl.
Persistent link: https://www.econbiz.de/10003637022
Saved in:
8
Customer loyalty card programmes and its interaction with support technology in the retail industry
Smith, Alan D.
- In:
International journal of management & enterprise …
5
(
2008
)
2
,
pp. 157-195
Persistent link: https://www.econbiz.de/10003641874
Saved in:
9
eBusiness & eCommerce : Management der digitalen Wertschöpfungskette
Meier, Andreas
;
Stormer, Henrik
-
2008
-
2. Aufl.
Persistent link: https://www.econbiz.de/10003726728
Saved in:
10
Electronic commerce for low involvement consumer goods : success factors of Thai online merchants
Rotchanakitumnuai, S.
;
Speece, Mark
- In:
International journal of electronic customer …
1
(
2007/08
)
2
,
pp. 132-154
Persistent link: https://www.econbiz.de/10003754317
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