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An empirical investigation of electronic government service quality : from the demand-side stakeholder perspective
Shareel, Mahumd Akhter; Archer, Norman P.; Dwivedi, … - In: Total quality management & business excellence : an … 26 (2015) 3/4, pp. 339-354
Persistent link: https://www.econbiz.de/10011300186
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The role of e-government in curbing the corruption in public administration
Ionescu, Luminiţa - In: Economics, management and financial markets 10 (2015) 1, pp. 48-53
Persistent link: https://www.econbiz.de/10011551301
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Service Automation in the Public Sector : Concepts, Empirical Examples and Challenges
Juell-Skielse, Gustaf (ed.); Lindgren, Ida (ed.);  … - 2022
Part 1: Editorial -- Towards Service Automation in Public Organizations -- Part 2: Conceptualization of Public Sector Service Automation -- The Subject Matter of Process Automation Practices: Through the Lenses of Research Questions -- Understanding Automated Decision-making in the Public...
Persistent link: https://www.econbiz.de/10013163616
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Scientific Foundations of Digital Governance and Transformation : Concepts, Approaches and Challenges
Charalabidis, Yannis (ed.); Flak, Leif Skiftenes (ed.);  … - 2022
Part A: Scientific Foundations of Digital Governance -- Chapter 1 - Scientific Foundations of Digital Governance - Why, What and How (Yannis Charalabidis,Zoi Lachana, Charalampos Alexopoulos).-Chapter 2 - Digital governance as a scientific concept (Tove Engvall, Leif Skiftenes Flak) -- Chapter 3...
Persistent link: https://www.econbiz.de/10013040846
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When bureaucracy meets the crowd : studying "Open Government" in the Vienna City
Kornberger, Martin; Meyer, Renate E.; Brandtner, Christof; … - In: Organization studies : an international … 38 (2017) 2, pp. 179-200
Persistent link: https://www.econbiz.de/10011700909
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The impact of formal decision processes on e-Government projects
Sundberg, Leif; Larsson, Aron - In: Administrative Sciences : open access journal 7 (2017) 2/14, pp. 1-12
This paper studies associations between the use of formal decision-making processes in e-Government projects and the outcomes of these projects. By doing so, this study contributes to the decision sciences as well as to the fields of e-Government, information systems and public administration....
Persistent link: https://www.econbiz.de/10012107656
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Conceptual model of information technology management for smart cities : SmarTICity
Maestre-Gongora, Gina Paola; Bernal, Wilson Nieto - In: Journal of global information management : an official … 27 (2019) 2, pp. 159-175
Persistent link: https://www.econbiz.de/10012017843
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E-government and social media as effective tools in controlling corruption in public administration
Ionescu, Luminița - In: Economics, management and financial markets 11 (2016) 1, pp. 66-72
Persistent link: https://www.econbiz.de/10011809332
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Digital government and public management research : finding the crossroads
Gil García, José Ramón; Dawes, Sharon S.; Pardo, … - In: Public management review 20 (2018) 5, pp. 633-646
Persistent link: https://www.econbiz.de/10011887475
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The diffusion of e-participation in public administrations : a systematic literature review
Steinbach, Malte; Sieweke, Jost; Süß, Stefan - In: Journal of organizational computing and electronic commerce 29 (2019) 2, pp. 61-95
Persistent link: https://www.econbiz.de/10012203512