This paper investigates whether ICTs hardware and services play a complementary role in boosting economic growth. The main argument is that investments in ICTs fixed capital are a necessary but not sufficient condition leading to productivity gains, above all in late adopter countries. Their...

Joining existing databases of computer characteristics, we build a robust long run indicator for computational services. A regime change occurs between 1981 and 1985 with the advent of personal computing. Since then, the affordability of desktop computing has doubled every 13 months. Storage...

Some countries and regions have been more successful than others in developing information technology-business process outsourcing (IT-BPO) services industries. India and the Philippines in particular have offered educated human resources at low cost, attractive fiscal incentives, and industrial...

BPO vendors take care of non-core - but essential - business needs and support functions. BPO is defined as delegating a business process or function to skilled and experienced professionals. India involves the competitive advantages of one location over others in terms of location, people...