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Aktiv verkaufen am Telefon : Interessenten gewinnen Kunden überzeugen Abschlüsse erzielen
Stempfle, Lothar
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2008
Persistent link: https://www.econbiz.de/10004910019
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Reklamationsmanagement als Reklame : Beschwerden managen, Kunden zurückgewinnen, mehr verkaufen
Stempfle, Doris
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2009
Persistent link: https://www.econbiz.de/10004949812
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