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~subject:"Einzelhandel"
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Einzelhandel
Consumer behaviour
93
Konsumentenverhalten
90
Relationship marketing
85
Beziehungsmarketing
84
Customer satisfaction
26
Kundenzufriedenheit
26
Retail trade
25
Service quality
24
Dienstleistungsqualität
22
Marketingmanagement
22
Marketing management
21
Kundenwert
20
Marketing
19
USA
19
Brand management
18
Customer value
18
Markenführung
18
Theorie
18
Theory
18
United States
16
Dienstleistung
15
Distribution channel
15
Vertriebsweg
15
E-commerce
14
Electronic Commerce
14
Innovation
14
Marketingtheorie
14
Internet marketing
13
Marketing theory
13
Online retailing
12
Online-Handel
12
Online-Marketing
12
Dienstleistungssektor
11
Services
11
Lieferantenmanagement
10
Netherlands
10
Niederlande
10
Service industry
10
Social Web
10
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Undetermined
7
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6
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Article
20
Book / Working Paper
5
Type of publication (narrower categories)
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Article in journal
18
Aufsatz in Zeitschrift
18
Aufsatz im Buch
2
Book section
2
Arbeitspapier
1
Graue Literatur
1
Non-commercial literature
1
Working Paper
1
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Language
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English
25
Author
All
Verhoef, Peter C.
17
Sloot, Laurens M.
8
Parasuraman, A.
4
Hunneman, Auke
3
Berry, Leonard L.
2
Emrich, Oliver
2
Grewal, Dhruv
2
Neslin, Scott A.
2
Roggeveen, Anne
2
Bodapati, Anand V.
1
Bolton, Ruth N.
1
Brandon, Renee
1
Bridges, Cheryl H.
1
Everdingen, Yvonne Maria van
1
Gensler, Sonja
1
Goodstein, Ronald Charles
1
Gázquez-Abad, Juan Carlos
1
Hatfield, Cheryl
1
Ho, Henry
1
Inman, J. Jeffrey
1
Kaltcheva, Velitchka D.
1
Kannan, P. K.
1
Konuş, Umut
1
Krafft, Manfred
1
Kushwaha, Tarun
1
Lemon, Katherine N.
1
Liu, Huan
1
Lobschat, Lara
1
Malthouse, Edward C.
1
Mark, Tanya
1
Martínez-López, Francisco J.
1
McAlister, Leigh
1
Mende, Martin
1
Meyer, Jeffrey
1
Noble, Stephanie M.
1
Noordhoff, Corine S.
1
Puccinelli, Nancy M.
1
Runyan, Rodney C.
1
Sloot, Laurens
1
Suri, Rajneesh
1
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Published in...
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Journal of retailing
5
Journal of interactive marketing : a quarterly publication from the Direct Marketing Educational Foundation
3
International journal of research in marketing : IJRM ; official journal of the European Marketing Academy
2
Journal of business research : JBR
2
Retailing in the 21st century : current and future trends
2
ERIM report series research in management
1
Foundations and trends in marketing : FTMKT
1
GfK marketing intelligence review : Marketingforschung für die Praxis
1
Journal of marketing management : MM
1
Journal of marketing theory and practice
1
Journal of retailing and consumer services
1
Journal of service management
1
Journal of strategic marketing
1
Springer Proceedings in Business and Economics
1
Springer eBook Collection
1
Springer eBooks / Business and Management
1
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ECONIS (ZBW)
25
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25
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1
Omni-channel retailing : some reflections
Verhoef, Peter C.
- In:
Journal of strategic marketing
29
(
2021
)
7
,
pp. 608-616
Persistent link: https://www.econbiz.de/10012608881
Saved in:
2
The moderating roles of relationship quality and dependency in retailers’ new product adoption decisions
Everdingen, Yvonne Maria van
(
contributor
); …
-
2008
Persistent link: https://www.econbiz.de/10008662388
Saved in:
3
Out-of-stock : reactions, antecedents, management solutions, and a future perspective
Verhoef, Peter C.
;
Sloot, Laurens M.
- In:
Retailing in the 21st century : current and future trends
,
(pp. 285-299)
.
2010
Persistent link: https://www.econbiz.de/10003938756
Saved in:
4
CRM in data-rich multichannel retailing environments : a review and future research directions
Verhoef, Peter C.
;
Venkatesan, Rajkumar
;
McAlister, Leigh
; …
- In:
Journal of interactive marketing : a quarterly …
24
(
2010
)
2
,
pp. 121-137
Persistent link: https://www.econbiz.de/10003987337
Saved in:
5
The impact of a homogenous versus a prototypical web design on online retail patronage for multichannel providers
Emrich, Oliver
;
Verhoef, Peter C.
- In:
International journal of research in marketing : IJRM ; …
32
(
2015
)
4
,
pp. 363-374
Persistent link: https://www.econbiz.de/10011428861
Saved in:
6
The impact of consumer confidence on store satisfaction and share of wallet formation
Hunneman, Auke
;
Verhoef, Peter C.
;
Sloot, Laurens M.
- In:
Journal of retailing
91
(
2015
)
3
,
pp. 516-532
Persistent link: https://www.econbiz.de/10011377071
Saved in:
7
From multi-channel retailing to omni-channel retailing : introduction to the special issue in multi-channel retailing
Verhoef, Peter C.
;
Kannan, P. K.
;
Inman, J. Jeffrey
- In:
Journal of retailing
91
(
2015
)
2
,
pp. 174-181
Persistent link: https://www.econbiz.de/10011308953
Saved in:
8
Reducing assortments without losing business : key lessons for retailers and manufacturers
Sloot, Laurens M.
;
Verhoef, Peter C.
- In:
GfK marketing intelligence review : Marketingforschung …
3
(
2011
)
2
,
pp. 26-33
Persistent link: https://www.econbiz.de/10009419844
Saved in:
9
The effect of search channel elimination on purchase incidence, order size and channel choice
Konuş, Umut
;
Neslin, Scott A.
;
Verhoef, Peter C.
- In:
International journal of research in marketing : IJRM ; …
31
(
2014
)
1
,
pp. 49-64
Persistent link: https://www.econbiz.de/10010370707
Saved in:
10
The showrooming phenomenon : it's more than just about price
Gensler, Sonja
;
Neslin, Scott A.
;
Verhoef, Peter C.
- In:
Journal of interactive marketing : a quarterly …
38
(
2017
),
pp. 29-43
Persistent link: https://www.econbiz.de/10011695169
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