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~subject:"Einzelhandel"
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Einzelhandel
Consumer behaviour
17
Konsumentenverhalten
17
Beziehungsmarketing
16
Relationship marketing
16
Customer satisfaction
10
Dienstleistungsqualität
10
Kundenzufriedenheit
10
Service quality
10
Dienstleistungssektor
6
Customer experience
5
Dienstleistung
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Service industry
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Services
5
Transformative service research
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Betriebliche Wertschöpfung
4
Customer integration
4
Dienstleistungsmarketing
4
Kundenintegration
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Retail trade
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Services marketing
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Theorie
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Theory
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Tourism industry
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Tourismuswirtschaft
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Value creation
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Chronological age
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Führungsstil
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Leadership style
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Service ecosystem
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Service-Dominant Logic
3
Service-dominant logic
3
Tourism
3
Tourismus
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agency theory
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creativity
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leadership
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stewardship
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English
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Kuppelwieser, Volker
4
Klaus, Philipp
2
Cassia, Fabio
1
Cobelli, Nicola
1
Heinonen, Kristina
1
Pederzoli, Daniele
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Zardini, Alessandro
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Journal of retailing and consumer services
3
International journal of retail & distribution management
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ECONIS (ZBW)
4
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Retail companies' internationalization behavior and the 2008 crisis
Pederzoli, Daniele
;
Kuppelwieser, Volker
- In:
International journal of retail & distribution management
43
(
2015
)
9
,
pp. 870-894
Persistent link: https://www.econbiz.de/10011456593
Saved in:
2
Pharmacies providing health services : attitudes toward eHealth in Italy
Cobelli, Nicola
;
Cassia, Fabio
;
Zardini, Alessandro
; …
- In:
Journal of retailing and consumer services
76
(
2024
),
pp. 1-10
Persistent link: https://www.econbiz.de/10014460795
Saved in:
3
Quantifying the influence of customer experience on consumer share-of-category
Klaus, Philipp
;
Kuppelwieser, Volker
;
Heinonen, Kristina
- In:
Journal of retailing and consumer services
73
(
2023
),
pp. 1-10
Persistent link: https://www.econbiz.de/10014303364
Saved in:
4
A glimpse of the future retail customer experience : guidelines for research and practice : editorial
Klaus, Philipp
;
Kuppelwieser, Volker
- In:
Journal of retailing and consumer services
73
(
2023
),
pp. 1-3
Persistent link: https://www.econbiz.de/10014303398
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