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Online versus bricks-and-mortar retailing : a comparison of price, assortment and delivery time
Li, Zhaolin; Lu, Qiang; Talebian, Masoud - In: International journal of production research 53 (2015) 13, pp. 3823-3835
Persistent link: https://www.econbiz.de/10011302422
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How social media communications combine with customer loyalty management to boost green retail sales
Lu, Qiang; Miller, Rohan - In: Journal of interactive marketing : a quarterly … 46 (2019), pp. 87-100
Persistent link: https://www.econbiz.de/10012107044
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Cross-national variation in consumers' retail channel selection in a multichannel environment : evidence from Asia-Pacific countries
Lu, Qiang; Pattnaik, Chinmay; Xiao, Junji; Voola, Ranjit - In: Journal of business research : JBR 86 (2018), pp. 321-332
Persistent link: https://www.econbiz.de/10011855346
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Does service quality perception in omnichannel retailing matter? : a systematic review and agenda for future research
Akter, Shahriar; Hossain, Muhammad Ismail; Lu, Qiang; … - In: Exploring omnichannel retailing : common expectations …, (pp. 71-97). 2019
Persistent link: https://www.econbiz.de/10011953974
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Research on order decision of quantity flexibility contract under the competition between multiple suppliers and multiple retailers
Qian, Cheng; Tao, Yanan; Qin, Zhilin - In: Inventi impact: retailing & consumer services (2019) 1, pp. 45-58
Persistent link: https://www.econbiz.de/10012287683