//--> //--> //-->
Toggle navigation
Logout
Change account settings
EN
DE
ES
FR
A-Z
Beta
About EconBiz
News
Thesaurus (STW)
Research Skills
Help
EN
DE
ES
FR
My account
Logout
Change account settings
Login
Publications
Events
Your search terms
Search
Retain my current filters
~subject:"Einzelhandel"
Search options
All Fields
Title
Exact title
Subject
Author
Institution
ISBN/ISSN
Published in...
Publisher
Open Access only
Advanced
Search history
My EconBiz
Favorites
Loans
Reservations
Fines
You are here:
Home
Beyond personality : an emerge...
Similar by person
Narrow search
Delete all filters
| 1 applied filter
Year of publication
From:
To:
Subject
All
Einzelhandel
Consumer behaviour
18
Konsumentenverhalten
17
Service quality
11
Beziehungsmarketing
10
Customer satisfaction
10
Dienstleistungsqualität
10
Relationship marketing
10
Kundenzufriedenheit
8
Dienstleistungssektor
7
Salespeople
7
Service industry
7
USA
7
United States
7
Verkaufspersonal
7
Beschwerdemanagement
6
Complaint management
6
Confidence
5
Customer service
5
Kundenservice
5
Vertrauen
5
Artificial intelligence
4
Brand management
4
Corporate Social Responsibility
4
Corporate social responsibility
4
Green marketing
4
Markenführung
4
Nachhaltigkeit
4
Online retailing
4
Online-Handel
4
Sustainability
4
service failure
4
Öko-Marketing
4
Arbeitsleistung
3
Distribution channel
3
Emotion
3
Job performance
3
Marketing
3
Performance measurement
3
Performance-Messung
3
more ...
less ...
Online availability
All
Undetermined
1
Type of publication
All
Article
3
Type of publication (narrower categories)
All
Article in journal
3
Aufsatz in Zeitschrift
3
Language
All
English
3
Author
All
Brady, Michael K.
2
Andrews, Demetra
1
Benedicktus, Ray L.
1
Cowart, Kelly O.
1
Cronin, J. J.
1
Darke, Peter R.
1
Gleim, Mark R.
1
Smith, Jeffery S.
1
Wilson, Andrew E.
1
more ...
less ...
Published in...
All
Journal of retailing
3
Source
All
ECONIS (ZBW)
3
Showing
1
-
3
of
3
Sort
relevance
articles prioritized
date (newest first)
date (oldest first)
1
Against the green : a multi-method examination of the barriers to green consumption
Gleim, Mark R.
;
Smith, Jeffery S.
;
Andrews, Demetra
; …
- In:
Journal of retailing
89
(
2013
)
1
,
pp. 44-61
Persistent link: https://www.econbiz.de/10009732746
Saved in:
2
Felling close from afar : the role of psychological distance in offsetting distrust in unfamiliar online retailers
Darke, Peter R.
;
Brady, Michael K.
;
Benedicktus, Ray L.
; …
- In:
Journal of retailing
92
(
2016
)
3
,
pp. 287-299
Persistent link: https://www.econbiz.de/10011566698
Saved in:
3
Pleasantly plump : offsetting negative obesity stereotypes for frontline service employees
Cowart, Kelly O.
;
Brady, Michael K.
- In:
Journal of retailing
90
(
2014
)
3
,
pp. 365-378
Persistent link: https://www.econbiz.de/10010408219
Saved in:
Results per page
10
25
50
100
250
A service of the
zbw
×
Loading...
//-->