Pleasantly plump : offsetting negative obesity stereotypes for frontline service employees
Year of publication: |
2014
|
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Authors: | Cowart, Kelly O. ; Brady, Michael K. |
Published in: |
Journal of retailing. - New York, NY [u.a.] : Elsevier, ISSN 0022-4359, ZDB-ID 410802-4. - Vol. 90.2014, 3, p. 365-378
|
Subject: | Obesity | Frontline services | Employee | Retail strategy | Service quality | Dienstleistungsqualität | Einzelhandel | Retail trade | Dienstleistungsberufe | Service workers | Körpergewicht | Body weight | Tourismusberufe | Tourism employees | Kundenservice | Customer service |
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