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International journal of electronic business
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International journal of electronic business : IJEB
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ECONIS (ZBW)
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Process digitisation in retail banking : an empirical examination of process virtualization theory
Graupner, Enrico
;
Mädche, Alexander
- In:
International journal of electronic business
12
(
2015
)
4
,
pp. 364-379
Persistent link: https://www.econbiz.de/10011548180
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When does digital matter? : analysing customers' preference for digital processes
Graupner, Enrico
;
Trenz, Manuel
;
Mädche, Alexander
- In:
International journal of electronic business : IJEB
16
(
2021
)
2
,
pp. 118-146
Persistent link: https://www.econbiz.de/10012597989
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