Process digitisation in retail banking : an empirical examination of process virtualization theory
Enrico Graupner (University of Mannheim, Institute for Enterprise Systems, Mannheim, Germany), Alexander Maedche (University of Mannheim, Chair of Informantion Systems IV and Institute for Enterprise Systems, Mannheim, Germany)
| Year of publication: |
2015
|
|---|---|
| Authors: | Graupner, Enrico ; Mädche, Alexander |
| Published in: |
International journal of electronic business. - Olney, Bucks. : Inderscience Publ., ISSN 1470-6067, ZDB-ID 2106327-8. - Vol. 12.2015, 4, p. 364-379
|
| Subject: | PVT | process virtualization theory | internet banking | quantitative study | intended digital process use | retail banking | Privatkundengeschäft | Personal banking | Electronic Banking | Electronic banking | Prozessmanagement | Business process management | Virtuelle Realität | Virtual reality | Internet |
| Type of publication: | Article |
|---|---|
| Type of publication (narrower categories): | Aufsatz in Zeitschrift ; Article in journal |
| Language: | English |
| Source: | ECONIS - Online Catalogue of the ZBW |
Persistent link: https://www.econbiz.de/10011548180