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~subject:"Electronic Commerce"
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The impacts of omnichannel ret...
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Electronic Commerce
Consumer behaviour
82,950
Konsumentenverhalten
80,470
Relationship marketing
26,203
Beziehungsmarketing
25,529
Service quality
21,632
Dienstleistungsqualität
20,881
Customer satisfaction
15,450
Kundenzufriedenheit
13,866
Theorie
11,936
Theory
11,740
Brand management
8,298
Markenführung
8,246
Brand image
7,161
Markenimage
7,109
USA
7,006
Deutschland
6,944
United States
6,714
Germany
6,581
Online-Handel
6,263
Online retailing
6,246
Social Web
5,937
Social web
5,934
Online-Marketing
5,327
Internet marketing
5,307
Einzelhandel
4,898
Retail trade
4,840
E-commerce
4,756
Brand
4,489
Markenartikel
4,473
Marketingmanagement
4,054
Marketing management
4,029
Emotion
3,844
Werbewirkung
3,712
Advertising effects
3,673
Experiment
3,604
Verbraucherverhalten
3,593
Vertrauen
3,363
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3,344
Advertising
3,131
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Bauer, Hans H.
18
Benbasat, Izak
14
Usman, Osly
14
Wirtz, Bernd W.
14
Heinemann, Gerrit
13
Law, Chun Hung Roberts
12
Pavlou, Paul A.
12
Piller, Frank T.
12
Lowry, Paul Benjamin
9
Rabinovich, Elliot
9
Schumann, Jan Hendrik
9
Civelek, Mustafa Emre
8
Dwivedi, Yogesh Kumar
8
Kreutzer, Ralf T.
8
Schramm-Klein, Hanna
8
Stüber, Eva
8
Tan, Yong
8
Wiedmann, Klaus-Peter
8
Akram, Umair
7
Duarte, Paulo
7
Fassott, Georg
7
Fedoseeva, Svetlana
7
Frasquet Deltoro, Marta
7
Ghose, Anindya
7
Hackl, Franz
7
Kalia, Prateek
7
Khosrowpour, Mehdi
7
Kumar, Anil
7
Kumar, Vinod
7
Leimstoll, Uwe
7
Martens, Bertin
7
Mou, Jian
7
Stormer, Henrik
7
Walsh, Gianfranco
7
Winter-Ebmer, Rudolf
7
Agrawal, David R.
6
Ahuja, Vandana
6
Breugelmans, Els
6
Cebollada, Javier
6
Chaffey, Dave
6
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Springer Fachmedien Wiesbaden
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National Bureau of Economic Research
8
IGI Global
5
OECD
5
RWTH Aachen
4
Bundesvereinigung Logistik
2
Edward Elgar Publishing
2
Kompetenzschwerpunkt E-Business
2
Maastricht Research School of Economics of Technology and Organizations
2
Staats- und Universitätsbibliothek Hamburg Carl von Ossietzky / Hamburg University Press
2
AMCIS <15, 2009, San Francisco, Calif.>
1
Akademie für Technikfolgenabschätzung in Baden-Württemberg
1
Allgemeine Gesellschaft für Philosophie in Deutschland
1
Arthur D. Little International Inc. <Wiesbaden>
1
Bauhaus-Universität Weimar / Institut für Europäische Urbanistik
1
Books on Demand GmbH <Norderstedt>
1
Booz, Allen & Hamilton GmbH <Düsseldorf>
1
Campus Verlag
1
Centre de recherche pour l'étude et l'observation des conditions de vie
1
Deutsche Bank <Frankfurt am Main> / Research
1
Deutsche Tagung zu Mass Customization <2, 2000, Frankfurt, Main>
1
Deutscher Logistik-Kongress <17, 2000, Berlin>
1
Deutscher Logistik-Kongress <18, 2001, Berlin>
1
Deutsches Seminar für Fremdenverkehr Berlin
1
Digital Marketing & eCommerce Conference <4., 2023, Barcelona>
1
Erich-Schmidt-Verlag
1
European Marketing Academy
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Europäische Kommission / Consumers, Health, Agriculture and Food Executive Agency
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Europäische Kommission / EU Consumer Programme
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Forschungsgruppe Konsum und Verhalten
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Fritz Knapp Verlag
1
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1
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1
Handelshochschule Leipzig
1
Information Resources Management Association
1
Institut für Versicherungswirtschaft <Wien>
1
Institute of Electrical and Electronics Engineers
1
International Association for the Study of Insurance Economics
1
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Published in...
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Journal of retailing and consumer services
168
Journal of business research : JBR
78
Electronic commerce research
71
Journal of internet commerce
65
International journal of electronic marketing and retailing : IJEMR
60
International journal of electronic customer relationship management : IJECRM
47
International journal of business information systems : IJBIS
45
International journal of e-business research : an official publication of the Information Resources Management Association
43
Information systems research : ISR
41
Information & management : the internat. journal of management processes and systems ; journal of IFIP Users Group
38
Journal of electronic commerce in organizations : the international journal of electronic commerce in modern organizations ; an official publication of the Information Resources Management Association
38
International journal of internet marketing and advertising : IJIMA
37
Journal of research in interactive marketing : interactive marketing and computer-mediated communication
37
Journal of retailing
36
SpringerLink / Bücher
36
Electronic commerce research and applications
34
Journal of management information systems : JMIS
34
Information systems and e-business management : ISeB
30
Journal of electronic commerce research : JECR
30
Journal of interactive marketing : a quarterly publication from the Direct Marketing Educational Foundation
30
International journal of hospitality management
29
Industrial marketing management : the international journal for industrial and high-tech firms
28
Asia Pacific journal of marketing and logistics
27
Management science : journal of the Institute for Operations Research and the Management Sciences
27
International journal of electronic commerce : IJEC
26
International journal of retail & distribution management
26
The service industries journal
26
Cogent business & management
25
International journal of electronic business
24
The international review of retail, distribution and consumer research
24
International journal of networking and virtual organisations : IJNVO
23
Psychology & marketing
23
Electronic markets : the international journal on networked business
20
International journal of consumer studies
20
International journal of retail and distribution management
19
Journal of fashion marketing and management
19
Journal of travel and tourism marketing
19
European journal of operational research : EJOR
18
International journal of production economics
18
Technological forecasting & social change : an international journal
18
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Source
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ECONIS (ZBW)
4,898
USB Cologne (EcoSocSci)
47
USB Cologne (business full texts)
2
RePEc
1
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1
Logistics service quality in online shopping : a bibliometric analysis
Dhaigude, Soma Amol
;
Mohan, Bijuna C.
- In:
Journal of internet commerce
22
(
2023
)
1
,
pp. 157-188
Persistent link: https://www.econbiz.de/10013547784
Saved in:
2
The case of Amazon.com : towards a conceptual framework of online customer service experience (OCSE) using the emerging consensus technique (ECT)
Klaus, Philipp
- In:
The journal of services marketing
27
(
2013
)
6
,
pp. 443-457
Persistent link: https://www.econbiz.de/10010198163
Saved in:
3
Models of customer experience for B2C e-commerce enterprises
Pei, Yilei
;
Xue, Wanxin
;
Li, Dandan
;
Su, Yong
- In:
Journal of electronic commerce in organizations : the …
14
(
2016
)
1
,
pp. 24-33
Persistent link: https://www.econbiz.de/10011529132
Saved in:
4
Customer participation in online co-creation experience : the role of e-service quality
Elsharnouby, Tamer H.
;
Mahrous, Abeer A.
- In:
Journal of research in interactive marketing : …
9
(
2015
)
4
,
pp. 313-336
Persistent link: https://www.econbiz.de/10011456271
Saved in:
5
Wow, the make-up AR app is impressive : a comparative study between China and South Korea
Butt, Asad
;
Ahmad, Hassan
;
Muzaffar, Asif
;
Ali, Fayaz
; …
- In:
The journal of services marketing
36
(
2022
)
1
,
pp. 73-88
Persistent link: https://www.econbiz.de/10012798384
Saved in:
6
Impact of website interface on customer experience and engagement intention in online hotel booking
Le, Tran-Thien-Y.
;
Chen, Ja-Shen
- In:
International journal of information systems in the …
14
(
2022
)
1
,
pp. 1-18
Persistent link: https://www.econbiz.de/10012799971
Saved in:
7
"Deal with it" : how coping with e-service innovation affects the customer experience
Ciuchita, Robert
;
Mahr, Dominik
;
Odekerken-Schröder, Gaby
- In:
Journal of business research : JBR
103
(
2019
),
pp. 130-141
Persistent link: https://www.econbiz.de/10012104123
Saved in:
8
Service guarantees in an e-commerce platform : proposition of a framework based on customers' expectations, negative experiences and behavioural responses
Oliveira, Alessandro Silva de
;
Souki, Gustavo Quiroga
; …
- In:
Asia-Pacific journal of business administration
15
(
2023
)
2
,
pp. 225-244
Persistent link: https://www.econbiz.de/10014313710
Saved in:
9
Multirooming : generating e-satisfaction throughout omnichannel consumer journey design and online customer experience
Angel Moliner, Miguel
;
Tortosa-Edo, Vicent
- In:
Journal of research in interactive marketing : …
18
(
2024
)
3
,
pp. 349-369
Persistent link: https://www.econbiz.de/10015062109
Saved in:
10
How to measure quality in multi-channel retailing and not die trying
Acquila-Natale, Emiliano
;
Iglesias-Pradas, Santiago
- In:
Journal of business research : JBR
109
(
2020
),
pp. 38-48
Persistent link: https://www.econbiz.de/10012238022
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