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The impact of emotionality and trust cues on the perceived trustworthiness of online reviews

Carbonell, Guillermo; Barbu, Catalin-Mihai; Vorgerd, Laura - In: Cogent business & management 6 (2019), pp. 1-14

Online reviews and trust cues are two core aspects of e-commerce. Based on these features, users can make informed decisions about the products and services they buy online. Although prior studies have investigated on various review characteristics, the writing style has been examined less...

Persistent link: https://www.econbiz.de/10012113743

Sense and sensibility in personalized e-commerce : how emotions rebalance the purchase intentions of persuaded customers

Pappas, Ilias O.; Kourouthanassis, Panos E.; Giannakos, … - In: Psychology & marketing 34 (2017) 10, pp. 972-986

Persistent link: https://www.econbiz.de/10011759127

An integrative perspective of online foraging behavior with search engines

Flavián Blanco, Carlos; Gurrea Sarasa, Raquel; Orús, … - In: Psychology & marketing 29 (2012) 11, pp. 836-849

Persistent link: https://www.econbiz.de/10009664858

Anger in consumer reviews : unhelpful but persuasive?

Yin, Dezhi; Bond, Samuel D.; Zhang, Han - In: MIS quarterly 45 (2021) 3, pp. 1059-1086

Persistent link: https://www.econbiz.de/10012631406

Recommendation and sentiment analysis based on consumer review and rating

Ni, Pin; Li, Yuming; Chang, Victor - In: International journal of business intelligence research … 11 (2020) 2, pp. 11-27

Persistent link: https://www.econbiz.de/10012304763

Web celebrity shop assessment and improvement based on online review with probabilistic linguistic term sets by using sentiment analysis and fuzzy cognitive map

Liang, Decui; Dai, Zhuoyin; Wang, Mingwei; Li, Jinjun - In: Fuzzy optimization and decision making : a journal of … 19 (2020) 4, pp. 561-586

Persistent link: https://www.econbiz.de/10012310105

Roles of negative emotions in customers' perceived helpfulness of hotel reviews on a user-generated review website : a text mining approach

Lee, Minwoo; Jeong, Miyoung; Lee, Jongseo - In: International journal of contemporary hospitality management 29 (2017) 2, pp. 762-783

Persistent link: https://www.econbiz.de/10011687726

Nudging moods to induce unplanned purchases in imperfect mobile personalization contexts

Ho, Shuk Ying; Lim, Kai H. - In: Management information systems : mis quarterly 42 (2018) 3, pp. 757-778

Persistent link: https://www.econbiz.de/10011919555

How do product recommendations affect impulse buying? : an empirical study on WeChat social commerce

Chen, Yanhong; Lu, Yaobin; Wang, Bin; Pan, Zhao - In: Information & management : the internat. journal of … 56 (2019) 2, pp. 236-248

Persistent link: https://www.econbiz.de/10011997663

Recommend or not? : the influence of emotions on passengers' intention of airline recommendation during COVID-19

Wang, Xi; Zheng, Jie; Tang, Liang; Luo, Yi - In: Tourism management : research, policies, practice 95 (2023), pp. 1-14

Persistent link: https://www.econbiz.de/10013534425

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