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The role of emotional value for reading and giving eWOM in altruistic services

Previte, Josephine; Russell-Bennett, Rebekah; Mulcahy, Rory - In: Journal of business research : JBR 99 (2019), pp. 157-166

Persistent link: https://www.econbiz.de/10012023590

Emotional intelligence as a moderator of emotional and behavioral reactions to job insecurity

Jordan, Peter; Ashkanasy, Neal M.; Härtel, Charmine E. J. - 2008

Persistent link: https://www.econbiz.de/10003716697

Heart versus mind : the functions of emotional and cognitive loyalty

Härtel, Charmine E. J.; Russel-Bennett, Rebekah - In: Australasian marketing journal 18 (2010) 1, pp. 1-7

Persistent link: https://www.econbiz.de/10003940451

Discrete emotional crossover in the workplace : the role of affect intensity

Härtel, Charmine E. J.; Page, Kathryn M. - In: Journal of managerial psychology 24 (2009) 3, pp. 237-253

Persistent link: https://www.econbiz.de/10009524771

Emotions and the organizational fabric

Ashkanasy, Neal M. (contributor); Zerbe, W. J. (contributor) - 2014 - 1. ed.

Emotion in an organization is much more than a phenomenon experienced solely by its members it is a deeply embedded component of the organizational fabric. Consistent with this idea, chapters in this volume deal with emotion at all levels of organizing: at the individual level, expressed in...

Persistent link: https://www.econbiz.de/10010515616

Workgroup emotional exchanges and team performance in China

Liu, Xiao-yu; Härtel, Charmine E. J. - In: Asia Pacific : journal of human resources 51 (2013) 4, pp. 471-490

Persistent link: https://www.econbiz.de/10010201363

Emotions in family firms

Brundin, Ethel; Härtel, Charmine E. J. - In: The SAGE handbook of family business, (pp. 529-548). 2014

Persistent link: https://www.econbiz.de/10010508186

How emotional climate in teams affects workplace effectiveness in individualistic and collectivistic contexts

Härtel, Charmine E. J.; Liu, Xiao-yu - In: Journal of management & organization : journal of … 18 (2012) 4, pp. 573-585

Persistent link: https://www.econbiz.de/10009671725

Employee/customer interface in a service crisis : impact of senior management attributes and practices on customer evaluation

Kimberley, Nell; Härtel, Charmine E. J. - In: Journal of management & organization : journal of … 14 (2008) 2, pp. 207-218

Persistent link: https://www.econbiz.de/10003722225

How to build a healthy emotional culture and avoid a toxic culture

Härtel, Charmine E. J. - In: Research companion to emotion in organizations, (pp. 575-588). 2008

Persistent link: https://www.econbiz.de/10003761787