//--> //--> //-->
Toggle navigation
Logout
Change account settings
EN
DE
ES
FR
A-Z
Beta
About EconBiz
News
Thesaurus (STW)
Research Skills
Help
EN
DE
ES
FR
My account
Logout
Change account settings
Login
Publications
Events
Your search terms
Search
Retain my current filters
~subject:"Emotion"
Search options
All Fields
Title
Exact title
Subject
Author
Institution
ISBN/ISSN
Published in...
Publisher
Open Access only
Advanced
Search history
My EconBiz
Favorites
Loans
Reservations
Fines
You are here:
Home
Alter als Moderator im Nachbes...
Similar by person
Narrow search
Delete all filters
| 1 applied filter
Year of publication
From:
To:
Subject
All
Emotion
Kundenzufriedenheit
18
Complaint management
17
Customer satisfaction
16
Beschwerdemanagement
15
Konsumentenverhalten
15
Consumer behaviour
14
Beziehungsmarketing
12
Reklamation
11
Relationship marketing
11
Dienstleistungsqualität
8
Deutschland
7
Germany
7
Service quality
7
Meta-analysis
6
Meta-Analyse
5
Beziehungsmanagement
4
Bibliometrics
4
Bibliometrie
4
Empirical method
4
Empirische Methode
4
Gerechtigkeit
4
Gerechtigkeitsgefühl
4
Justice
4
Kundenmanagement
4
Qualität
4
Service recovery
4
Servicepolitik
4
Business start-up
3
Compensation
3
Consumer satisfaction
3
Customer service
3
Experiment
3
Intellektuelles Kapital
3
Kundenservice
3
Ladengestaltung
3
Selbstbedienung
3
Store design
3
Unternehmensbewertung
3
Unternehmensgründung
3
more ...
less ...
Online availability
All
Free
1
Undetermined
1
Type of publication
All
Article
4
Type of publication (narrower categories)
All
Article in journal
4
Aufsatz in Zeitschrift
4
Language
All
English
4
Author
All
Roschk, Holger
4
Loureiro, Sandra Maria Correia
2
Ali, Faizan
1
Breitsohl, Jan
1
Friedmann, Enav
1
Hosseinpour, Masoumeh
1
Lima, Filipa
1
Loureiro, Sandra Maria Correira
1
more ...
less ...
Published in...
All
International journal of arts management
1
Journal of retailing and consumer services
1
Journal of service research
1
Journal of travel research : a quarterly publication of the Travel and Tourism Research Association
1
Source
All
ECONIS (ZBW)
4
Showing
1
-
4
of
4
Sort
relevance
articles prioritized
date (newest first)
date (oldest first)
1
Differential effects of atmospheric cues on emotions and loyalty intention with respect to age under online/offline environment
Loureiro, Sandra Maria Correira
;
Roschk, Holger
- In:
Journal of retailing and consumer services
21
(
2014
)
2
,
pp. 211-219
Persistent link: https://www.econbiz.de/10010338512
Saved in:
2
Cognitive image, mental imagery, and responses (CI-MI-R) : mediation and moderation effects
Loureiro, Sandra Maria Correia
;
Roschk, Holger
;
Ali, Faizan
- In:
Journal of travel research : a quarterly publication of …
61
(
2022
)
4
,
pp. 903-920
Persistent link: https://www.econbiz.de/10012880693
Saved in:
3
The role of background music in visitors' experience of art exhibitions : music, memory and art appraisal
Loureiro, Sandra Maria Correia
;
Roschk, Holger
;
Lima, Filipa
- In:
International journal of arts management
22
(
2019
)
1
,
pp. 4-24
Persistent link: https://www.econbiz.de/10012146120
Saved in:
4
Coalitions and their negative consequences : an examination in service failure-recovery situations
Roschk, Holger
;
Hosseinpour, Masoumeh
;
Breitsohl, Jan
- In:
Journal of service research
26
(
2023
)
4
,
pp. 614-635
Persistent link: https://www.econbiz.de/10014580355
Saved in:
Results per page
10
25
50
100
250
A service of the
zbw
×
Loading...
//-->