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~subject:"Emotion"
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Emotion
Consumer behaviour
81,931
Konsumentenverhalten
79,452
Relationship marketing
25,941
Beziehungsmarketing
25,266
Service quality
21,439
Dienstleistungsqualität
20,688
Customer satisfaction
15,262
Theorie
14,205
Theory
13,984
Value creation
13,967
Betriebliche Wertschöpfung
13,802
Kundenzufriedenheit
13,676
Leistungsmotivation
9,110
Work motivation
8,938
USA
8,651
Deutschland
8,551
Brand management
8,386
United States
8,340
Markenführung
8,336
Arbeitsverhalten
8,243
Work behaviour
8,147
Germany
8,109
Brand image
7,185
Markenimage
7,132
Employee retention
6,411
Mitarbeiterbindung
6,387
Online-Handel
6,110
Social Web
6,096
Online retailing
6,093
Social web
6,093
Job satisfaction
6,067
Arbeitszufriedenheit
6,053
Online-Marketing
5,257
Internet marketing
5,237
Electronic Commerce
5,192
E-commerce
5,002
Einzelhandel
4,919
Retail trade
4,875
Brand
4,470
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All
Undetermined
2,425
Free
676
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Article
4,002
Book / Working Paper
635
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Article in journal
3,769
Aufsatz in Zeitschrift
3,769
Aufsatz im Buch
228
Book section
228
Hochschulschrift
129
Graue Literatur
113
Non-commercial literature
113
Thesis
84
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79
Arbeitspapier
77
Collection of articles of several authors
25
Sammelwerk
25
Conference paper
22
Konferenzbeitrag
22
Case study
14
Collection of articles written by one author
14
Fallstudie
14
Sammlung
14
Aufsatzsammlung
10
Ratgeber
7
Guidebook
6
research-article
6
Konferenzschrift
3
Lehrbuch
3
Reprint
3
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2
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2
Article
1
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1
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English
4,450
German
185
French
4
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1
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Septianto, Felix
29
Han, Heesup
23
Bagozzi, Richard P.
21
Kemp, Elyria
14
Loureiro, Sandra Maria Correia
14
Mattila, Anna S.
14
Siddiqui, Danish Ahmed
13
Hur, Won-Moo
12
Pham, Michel T.
12
Phau, Ian
12
Prayag, Girish
12
Sarkar, Abhigyan
12
Williams, Patti
11
Groth, Markus
10
Ladhari, Riadh
10
Vandenberghe, Christian
10
Ashkanasy, Neal M.
9
Chebat, Jean-Charles
9
Härtel, Charmine E. J.
9
Medler-Liraz, Hana
9
Meyer, Frederik
9
Moon, Tae Won
9
Prashar, Sanjeev
9
Ahn, Jiseon
8
Antonetti, Paolo
8
Grandey, Alicia
8
Grappi, Silvia
8
Hanks, Lydia
8
Hosany, Sameer
8
Huber, Frank
8
Hyun, Sunghyup Sean
8
Jang, Soocheong
8
Kidwell, Blair
8
McGraw, A. Peter
8
Miao, Li
8
Walsh, Gianfranco
8
Yin, Dezhi
8
Zhang, Han
8
Barnes, Donald C.
7
Espinoza Petersen, Francine
7
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Springer Fachmedien Wiesbaden
6
Books on Demand GmbH <Norderstedt>
1
CRC Press.
1
Center of Market Oriented Product and Production Management
1
Eric Cuvillier <Firma>
1
European Society for Opinion and Marketing Research
1
Gesellschaft für Ökologische Kommunikation mbH
1
GfK Nürnberg, Gesellschaft für Konsum-, Markt- und Absatzforschung
1
Goethe-Universität Frankfurt am Main
1
Haufe-Lexware GmbH & Co. KG
1
Macquarie University / Department of Business
1
Marketing Research Congress <44, 1991, Luxembourg>
1
National Bureau of Economic Research
1
NetLibrary, Inc
1
OECD
1
Peter Lang GmbH
1
Rijksuniversiteit Gent / Faculteit Economie en Bedrijfskunde
1
Shaker Verlag
1
Taylor and Francis
1
Technische Universität Chemnitz
1
Technische Universität Dresden
1
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Published in...
All
Journal of business research : JBR
185
Journal of retailing and consumer services
141
International journal of hospitality management
134
Psychology & marketing
59
Tourism management : research, policies, practice
53
Journal of consumer research : JCR ; an interdisciplinary bimonthly
52
Journal of business ethics : JOBE
50
Journal of travel research : a quarterly publication of the Travel and Tourism Research Association
44
The journal of services marketing
43
International journal of contemporary hospitality management
41
Journal of consumer psychology : JCP : the official journal of the Society for Consumer Psychology
41
Journal of hospitality marketing & management
40
Journal of travel and tourism marketing
40
The journal of brand management : an international journal
39
The service industries journal
38
European journal of marketing : EJM
36
The journal of product & brand management
36
Journal of business and psychology
32
International journal of consumer studies
31
Journal of marketing management : MM
28
Journal of marketing research : JMR
28
Marketing letters : a journal of research in marketing
28
Tourism management perspectives : TMP
26
Journal of global scholars of marketing science : bridging Asia and the world ; JGSMS
24
Journal of managerial psychology
24
Cogent business & management
23
European journal of marketing
23
Journal of hospitality & tourism research : JHTR ; the professional journal of the Council on Hotel, Restaurant, and Institutional Education
23
Journal of marketing communications
23
Organizational behavior and human decision processes : a journal of fundamental research and theory in applied psychology
23
Journal of consumer behaviour : an international research review
22
Journal of service research : JSR
22
Journal of vocational behavior
22
International journal of advertising : the review of marketing communications
20
Asia Pacific journal of marketing and logistics
19
Information & management : the internat. journal of management processes and systems ; journal of IFIP Users Group
19
Service business
19
Academy of Management journal : AMJ
18
International journal of research in marketing : IJRM ; official journal of the European Marketing Academy
18
Journal of organizational behavior : OB ; the internat. journal of industrial, occupational and organizational psychology and behavior
18
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Source
All
ECONIS (ZBW)
4,622
Other ZBW resources
7
EconStor
6
RePEc
1
USB Cologne (EcoSocSci)
1
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date (oldest first)
1
The impact of customer perceived justice on target-based customer citizenship behaviors : the mediating effects of customer trust and affective commitment
Ahmed Hassaan Mohammed Ali
;
Song, Jing
- In:
Review of marketing science
21
(
2023
)
1
,
pp. 295-326
Persistent link: https://www.econbiz.de/10014364962
Saved in:
2
Pride, mindfulness, public self-awareness, affective satisfaction, and customer citizenship behaviour among green restaurant customers
Hwang, Kumju
;
Lee, Bora
- In:
International journal of hospitality management
83
(
2019
),
pp. 169-179
Persistent link: https://www.econbiz.de/10012122059
Saved in:
3
Customer service quality, emotional brand attachment and customer citizenship behaviors : findings from an emerging higher education market
Sharif, Khurram
;
Lemine, Mouna Sidi
- In:
Journal of marketing for higher education
34
(
2024
)
1
,
pp. 18-43
Persistent link: https://www.econbiz.de/10014566927
Saved in:
4
The effects of similarity of values, religious values, and empathy on bank commitment to CSR and customers' internal and behavioral responses : evidence from Guilan Province in Ira...
Zidehsaraei, Maryam
;
Esmaeilpour, Reza
;
Akbari, Mohsen
- In:
Journal of financial services marketing
29
(
2024
)
1
,
pp. 154-170
Persistent link: https://www.econbiz.de/10014479262
Saved in:
5
How and when perceived CSR effects interpersonal helping and loyal boosterism : a moderated mediation model
Boǧan, Erhan
;
Dedeoğlu, Bekir Bora
- In:
International journal of hospitality management
102
(
2022
),
pp. 1-12
Persistent link: https://www.econbiz.de/10013185239
Saved in:
6
Affective commitment and customer
loyalty
in crowdsourcing : antecedents, interdependencies, and practical implications
Schulten, Matthias Bernhard
;
Schaefer, Fabian
- In:
The international review of retail, distribution and …
25
(
2015
)
5
,
pp. 516-528
Persistent link: https://www.econbiz.de/10011534176
Saved in:
7
Electronic word-of-mouth in the mobile service sector : the role of service quality and customer emotional response
Alsaggaf, Mohammed
;
Lü, Kevin
;
Li, Xiaoying
- In:
International journal of services and operations management
34
(
2019
)
1
,
pp. 81-110
Persistent link: https://www.econbiz.de/10012145258
Saved in:
8
Perceived fairness, emotions, and intention of fast food chain restaurants customers in Indonesia
Budiyanti, Hety
;
Patiro, Shine Pintor Siolemba
- In:
Gadjah Mada international journal of business
20
(
2018
)
2
,
pp. 229-253
Persistent link: https://www.econbiz.de/10011982582
Saved in:
9
Mediation role of satisfaction and trust on attitudinal commitment and relationship quality
Thi Trang Tran
;
Tung Tran Anh
;
Thi Ngan Pham
- In:
Journal of Asian finance, economics and business : JAFEB
7
(
2020
)
10
,
pp. 275-281
Persistent link: https://www.econbiz.de/10012671388
Saved in:
10
Customer brand identification, affective commitment, customer satisfaction, and brand trust as antecedents of customer behavioral intention of
loyalty
: an empirical study in the h...
Rather, Raouf Ahmad
;
Shehnaz Tehseen
;
Itoo, Murtaza Hassan
- In:
Journal of global scholars of marketing science : …
29
(
2019
)
2
,
pp. 196-217
Persistent link: https://www.econbiz.de/10012257893
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