Purpose – To introduce the papers in the special issue. Design/methodology/approach – Provides a brief review of the papers. Findings – The papers cover a broad variety of human resource topics and the range of separate public services, including the impact of performance indicators on HRM...

Purpose – To examine the introduction of role‐redesign in the NHS and highlight implications for employment relations. Design/methodology/approach – A 12‐month independent evaluation (2003‐2004) of a role redesign initiative in the NHS is reported. The study followed a developmental,...