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A framework for constructing customer relationship management strategy map based on multiple criteria decision-making approach
Shapouri, Fatemeh; Keramati, Abbas - In: International journal of electronic customer … 9 (2015) 2/3, pp. 175-188
Persistent link: https://www.econbiz.de/10011586457
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Measuring trade-offs among criteria in a balanced scorecard framework : possible contributions from the multiple criteria decision analysis research field
Ferreira, Fernando Alberto Freitas - In: Journal of business economics and management 14 (2013) 3, pp. 433-447
Persistent link: https://www.econbiz.de/10009761491
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Integrating Environment Issues in ToP Management Decision Making
Zingales, Francesco Giovanni Grishma (contributor) - 2011 - [Electronic. ed.]
Schlagworte deutsch: Umweltplanung , Umweltbezogenes Management , Balanced Scorecard , Strategie. Schlagworte englisch: environmental Strategy, balanced scorecard, strategy implementation, environmental manager
Persistent link: https://www.econbiz.de/10009008284
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Balanced scorecard-based analysis of customer expectations for cosmetology services : a hybrid decision modeling approach
Delen, Dursun; Dorokhov, Oleksandr; Dorokhova, Liudmyla; … - In: Journal of management analytics 7 (2020) 4, pp. 532-563
Persistent link: https://www.econbiz.de/10012384226
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"Shifting the paradigm" in super intelligence
Masch, Vladimir A. - In: Review of economics & finance 8 (2017) 2, pp. 17-30
Persistent link: https://www.econbiz.de/10011672799
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Dynamic decision making using the balanced scorecard framework
Humphreys, Kerry A.; Shayne Gary, Michael; Trotman, Ken T. - In: The accounting review : a publication of the American … 91 (2016) 5, pp. 1441-1465
Persistent link: https://www.econbiz.de/10011564231
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Strategic decision making model for make or buy decisions
Sillanpää, Ilkka - In: International journal of logistics economics and … 6 (2014/2017) 3, pp. 205-222
Persistent link: https://www.econbiz.de/10011603642
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Firm-level outsourcing decision making : a balanced scorecard-based analytic network process model
Tjader, Youxu; May, Jerrold H.; Shang, Jennifer; … - In: International journal of production economics 147 (2014) 3, pp. 614-623
Persistent link: https://www.econbiz.de/10010353312
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Using fuzzy TOPSIS and balanced scorecard for Kaizen evaluation
El Dardery, Ola I. S.; Gomaa, Ismail; Rayan, Adel R. M.; … - In: Business systems research : a system view accross … 14 (2023) 1, pp. 112-130
Background: Kaizen is a very important continuous improvement technique; however, measuring kaizen results/benefits have not been clearly and comprehensively addressed by the literature. Objectives: This paper aims to propose a kaizen measuring system by integrating a Balanced Scorecard (BSC) and...
Persistent link: https://www.econbiz.de/10014420535
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Strategic decision-making supported by traditional financial indicators
Musinszki, Zoltán; Süveges, Gábor Béla - In: Oradea journal of business and economics 4 (2019) 1, pp. 29-37
Persistent link: https://www.econbiz.de/10012159469