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Towards a successful CRM implementation in banks : an integrated model
Eid, Riyad - In: The service industries journal 27 (2007) 7/8, pp. 1021-1039
Persistent link: https://www.econbiz.de/10003598944
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The impact of E-marketing use on small business enterpises' marketing success
Eid, Riyad; El-Gohary, Hatem - In: The service industries journal 33 (2013) 1, pp. 31-50
Persistent link: https://www.econbiz.de/10009702934
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Testing and validating customer relationship management implementation constructs in Egyptian tourism organizations
Eid, Riyad; El-Gohary, Hatem - In: Journal of travel and tourism marketing 31 (2014) 3/4, pp. 344-365
Persistent link: https://www.econbiz.de/10010395967
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The influence of critical success factors on international Internet marketing
Eid, Riyad; Trueman, Myfanwy; Ahmed, Abdel Moneim - 2002
Persistent link: https://www.econbiz.de/10001671438