Zentrale Besonderheiten von PWYW Angeboten im Internet -- Entwicklung eines Modells zur Analyse der freiwilligen Zahlungsbereitschaft -- Einfluss externer und individueller Charakteristika auf die Zahlungsbereitschaft.

Using two field studies and a laboratory experiment, we test the proposition that participating in a firm-sponsored post-service experience survey can lead customers to make broader inferences than just increasing accessibility of survey responses, and influence their subsequent buying behavior...

Behavioral economists have proposed that loss-averse employees increase productivity when bonuses are "loss framed"--prepaid then clawed back if targets are unmet. We theoretically document that loss framing raises incentives for costly risk mitigation and for inefficient multitasking,...