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How mental simulations of the future and message-induced expectations influence purchasing goals
Handley, Ian M.; Goss, R. Justin - In: Psychology & marketing 29 (2012) 6, pp. 401-410
Persistent link: https://www.econbiz.de/10009554789
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Beliefs as a means of self-control? : evidence from a dynamic student survey
Bönisch, Felix; König, Tobias; … - 2024
We repeatedly elicit beliefs about the returns to study effort, in a large university course. A behavioral model of quasi-hyperbolic discounting and malleable beliefs predicts that the dynamics of beliefs mirrors the importance of exerting self-control, such that believed returns increase as the...
Persistent link: https://www.econbiz.de/10014490754
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Dynamik von Kundenerwartungen im Dienstleistungsprozess : Konzeptionalisierung und empirische Befunde
Richter, Mark - 2005 - 1. Aufl.
Persistent link: https://www.econbiz.de/10003140794
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Expectations, satisfaction, and utility from experience goods : a field experiment in theaters
Gneezy, Ayelet; Genîzî, Ûrî; Llull, Joan; Rey-Biel, … - 2016
Persistent link: https://www.econbiz.de/10011607351
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Dynamik von Kundenerwartungen im Dienstleistungsprozess : Konzeptionalisierung und empirische Befunde
Richter, Mark - 2005
-- 2. Determinanten der Erwartungsbildung und -Veränderung -- 3. Bezugsobjekt von Erwartungen im Dienstleistungsbereich … theoretischen und empirischen Forschung für das weitere Vorgehen -- III: Modell der phasenbezogenen Erwartungsbildung und -Wirkung …. Zusammenfassung der Hypothesen -- IV: Experimentelle Überprüfung des phasenspezifischen Modells der Erwartungsbildung und -Wirkung …
Persistent link: https://www.econbiz.de/10014017021
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How to design personalization in a context of customer retention : who personalizes what and to what extent?
Kwon, Kwiseok; Kim, Cookhwan - In: Electronic commerce research and applications 11 (2012) 1/6, pp. 101-116
Persistent link: https://www.econbiz.de/10009730271
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The maximizing mind-set
Ma, Jingjing; Roese, Neal - In: Journal of consumer research : JCR ; an … 41 (2014/15) 1, pp. 71-92
Persistent link: https://www.econbiz.de/10010381005
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The effect of frontline employees' personal self-disclosure on consumers' encounter experience
Andersson, Pernille K.; Gustafsson, Anders; Kristensson, Per - In: Journal of retailing and consumer services 30 (2016), pp. 40-49
Persistent link: https://www.econbiz.de/10011473141
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Enhancing playful customer experience with personalization
Lambillotte, Laetitia; Magrofuoco, Nathan; Poncin, Ingrid; … - In: Journal of retailing and consumer services 68 (2022), pp. 1-16
Persistent link: https://www.econbiz.de/10013366295
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The benefits of retail therapy : making purchase decisions reduces residual sadness
Rick, Scott I.; Pereira, Beatriz de Castro Sebastião; … - In: Journal of consumer psychology : JCP : the official … 24 (2014) 3, pp. 373-380
Persistent link: https://www.econbiz.de/10010403215