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Die vorliegende Arbeit konzentriert sich auf das in der wissenschaftlichen Literatur bisher nur wenig behandelte Webseiten-Responsemanagement. Das Internet bietet durch responsefähige Webseiten den Unternehmen die optimale Voraussetzung, mit ihren Kunden in Kontakt zu treten und die...
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Contracts and trust are both seen as important aspects of successful collaboration between trading partners. However, the interplay between these two dimensions remains poorly understood. In this paper, we draw upon a framing-based perspective to study the influence of the nature of the...
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Trust has been identified as a significant role-playing factor, which guards supply chains against high inventories and poor customer services. Previous research addressed trust in supply chain mostly with the aid of surveys, interviews and field data analysis. Using an extended version of the...
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