Improving customer service : a path to competitive advantage
Year of publication: |
[2017]
|
---|---|
Authors: | Caldwell, Cam ; Anderson, Verl |
Published in: |
Competitive advantage : strategies, management and performance. - New York : Nova Science Publishers, ISBN 1-5361-2205-X. - 2017, p. 121-132
|
Subject: | Wettbewerbsvorteil | Competitive advantage | Kundenservice | Customer service | Lieferantenmanagement | Supplier relationship management | Vertrauen | Confidence |
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