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Airbnb experiences : travelers' purchase behavior and word-of-mouth

Purohit, Sonal; Arora, Rakhi; Nunkoo, Robin; Goolaup, … - In: Journal of travel research : a quarterly publication of … 62 (2023) 7, pp. 1569-1587

Persistent link: https://www.econbiz.de/10014368602

No matter what the name, we’re all the same? : examining ethnic online discrimination in ridesharing marketplaces

Abramova, Olga - In: Electronic markets : EM ; the international journal of … 32 (2022) 3, pp. 1419-1446

Persistent link: https://www.econbiz.de/10013463448

Why own when you can access? : motivations for engaging in collaborative consumption

Stevens, Jennifer L.; Johnson, Catherine M.; Gleim, Mark R. - In: Journal of marketing theory and practice : JMTP 31 (2023) 1, pp. 1-17

Persistent link: https://www.econbiz.de/10013483434

Understanding trust and perceived risk in sharing accommodation : an extended elaboration likelihood model and moderated by risk attitude

Tian, Yuan; Zhang, Honglei; Jiang, Yifei; Yang, Yang - In: Journal of hospitality marketing & management 31 (2022) 3, pp. 348-368

Persistent link: https://www.econbiz.de/10013177432

A potato salad with a lemon twist : using a supply-side shock to study the impact of opportunistic behavior on crowdfunding platforms

Geva, Hilah; Barzilay, Ohad; Oestreicher-Singer, Gal - In: Management information systems : mis quarterly 43 (2019) 4, pp. 1227-1248

Persistent link: https://www.econbiz.de/10012172930

Toward an Understanding of the Economics of Apologies : Evidence from a Large-Scale Natural Field Experiment

Halperin, Basil - 2019

We use a theory of apologies to design a nationwide field experiment involving 1.5 million Uber ridesharing consumers who experienced late rides. Several insights emerge from our field experiment. First, apologies are not a panacea: the efficacy of an apology and whether it may backfire depend...

Persistent link: https://www.econbiz.de/10012889706