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Stuart, Jennifer Ames - 2003

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Ji, Chunli; Yang, Ping - In: Journal of travel and tourism marketing 39 (2022) 3, pp. 305-319

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Ertz, Myriam; François, Julien; Durif, Fabien - In: Journal of international consumer marketing 29 (2017) 3, pp. 162-178

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Joen, Hyo-jin Jean; Dant, Rajiv P.; Gleiberman, Aaron M. - In: European journal of marketing : EJM 48 (2014) 7/8, pp. 1511-1535

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Shin, Dong-hee - In: Total quality management & business excellence : an … 26 (2015) 7/8, pp. 919-932

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Richter, Mark - 2005 - 1. Aufl.

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Loureiro, Sandra M. C.; Cavallero, Luisa; Miranda, … - In: Journal of retailing and consumer services 41 (2018), pp. 131-141

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satisfaction, positive WOM, repurchase intention and price tolerance. The findings indicate that direct and indirect effects of e …

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Richter, Mark - 2005

Servicequalität genießt einen besonderen Stellenwert bei der Entstehung von Kundenzufriedenheit und Kundenbindung …

Persistent link: https://www.econbiz.de/10014017021