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~subject:"Führungskräfte"
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Impact of service quality on c...
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Führungskräfte
Unternehmenserfolg
49,458
Firm performance
48,714
Relationship marketing
25,939
Beziehungsmarketing
25,264
Service quality
21,439
Dienstleistungsqualität
20,688
Customer satisfaction
15,261
Consumer behaviour
14,830
Konsumentenverhalten
14,608
Kundenzufriedenheit
13,675
Emotion
10,310
Theorie
6,324
Theory
6,243
USA
6,161
Deutschland
6,028
United States
5,994
Corporate governance
5,877
Corporate Governance
5,867
KMU
5,720
Germany
5,710
SME
5,699
Innovation
5,262
Managers
4,762
Unternehmensgründung
4,585
Business start-up
4,423
Strategisches Management
4,206
Strategic management
3,847
China
3,727
Qualitätsmanagement
3,694
Bank
3,645
Quality management
3,610
Innovationsmanagement
3,495
Innovation management
3,367
Brand management
3,314
Markenführung
3,301
Performance measurement
3,298
Corporate social responsibility
3,287
Performance-Messung
3,272
Corporate Social Responsibility
3,266
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1,219
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3,477
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1,285
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3
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14
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10
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9
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5
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5
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English
4,634
German
125
French
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Russian
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Spanish
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Polish
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Kato, Takao
13
Larcker, David F.
13
Jarboui, Anis
12
Ntim, Collins G.
12
Buchwald, Achim
11
Chen, Guoli
11
Bandiera, Oriana
10
Fahlenbrach, Rüdiger
10
Krause, Ryan
10
Limbach, Peter
10
Quigley, Timothy J.
10
Goergen, Marc
9
Hambrick, Donald C.
9
Jiraporn, Pornsit
9
Minichilli, Alessandro
9
Prat, Andrea
9
Sonnenburg, Florian
9
Tayan, Brian
9
Wu, Jie
9
Amore, Mario Daniele
8
Bloom, Nicholas
8
Huber, Kilian
8
Lindenthal, Volker
8
Richard, Orlando C.
8
Sadun, Raffaella
8
Talavera, Oleksandr
8
Van Reenen, John
8
Voordeckers, Wim
8
Waldinger, Fabian
8
Zhang, Yan
8
Acharya, Viral V.
7
Balsam, Steven
7
Ben-David, Itzhak
7
Gomez-Mejia, Luis R.
7
Graham, John R.
7
Harvey, Campbell R.
7
Harymawan, Iman
7
Kadyrzhanova, Dalida
7
Kroll, Mark J.
7
Long, Cheryl
7
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National Bureau of Economic Research
27
Springer Fachmedien Wiesbaden
6
Gottfried Wilhelm Leibniz Universität Hannover
3
Edward Elgar Publishing
2
Institut Socialʹno-ėkonomičeskich problem narodonaselenija <Moskau>
2
Ludwig-Maximilians-Universität München
2
RWTH Aachen
2
Springer-Verlag GmbH
2
William Davidson Institute <Ann Arbor, Mich.>
2
Betriebspädagogische Theorie-Praxis-Tage <7, 1995, Hamburg>
1
Centre for Economic Performance
1
Centre for Economic Policy Research
1
Charles A. Dice Center for Research in Financial Economics <Columbus, Ohio>
1
Conference Board
1
De Gruyter Oldenbourg
1
Fachverlag für Wirtschafts- und Steuerrecht Schäffer <Stuttgart>
1
Goethe-Universität Frankfurt am Main
1
Gottlieb-Duttweiler-Institut für Wirtschaft und Gesellschaft
1
Harvard Graduate School of Business Administration
1
IBM Deutschland GmbH
1
IGI Global
1
Institut der Deutschen Wirtschaft Köln / Hauptabteilung Bildung und Gesellschaftswissenschaften
1
Institutet för Ekonomisk Forskning <Lund>
1
International Economic History Congress <8, 1982, Budapest>
1
Murmann Publishers GmbH
1
Nationaløkonomiske Instituttet <Århus>
1
Nomos Verlagsgesellschaft
1
Siemens Historical Institute
1
Springer Gabler <Firma>
1
University of British Columbia / Finance Division
1
University of Leicester / Department of Economics
1
Universität Erfurt <1994->
1
VNR Verlag für die Deutsche Wirtschaft AG
1
Verlag Dr. Kovač
1
Verlagsgruppe Handelsblatt
1
Walter de Gruyter GmbH & Co. KG
1
van Laack GmbH
1
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Journal of business research : JBR
93
Strategic management journal
88
The journal of corporate finance : contracting, governance and organization
74
The leadership quarterly : LQ ; an international journal of political, social and behavioral science
49
Journal of business ethics : JOBE
48
Pacific-Basin finance journal
39
Finance research letters
35
Journal of management & governance
33
Journal of financial economics
30
Cogent business & management
28
NBER working paper series
28
Review of quantitative finance and accounting
28
International review of financial analysis
26
Journal of management studies : JMS
25
Working paper / National Bureau of Economic Research, Inc.
25
Corporate governance : an international review
24
Corporate ownership & control : international scientific journal
24
Long range planning : LRP ; international journal of strategic management
24
Applied economics
23
Academy of Management journal : AMJ
22
Journal of banking & finance
22
Group & organization management : an international journal
21
International business review : the official journal of the European International Business Academy
21
International journal of hospitality management
21
International review of economics & finance : IREF
21
Journal of management
21
Management decision
21
Management science : journal of the Institute for Operations Research and the Management Sciences
21
European management journal
20
Leadership & organization development journal
19
Research in international business and finance
19
The accounting review : a publication of the American Accounting Association
19
Discussion paper series / IZA
17
Journal of management & organization : JMO
17
Journal of management : JOM
17
NBER Working Paper
17
The journal of applied business research
17
Applied economics letters
16
Asia Pacific business review
16
Corporate board : role, duties & composition; accountability, responsability, committment
16
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ECONIS (ZBW)
4,755
EconStor
7
OLC EcoSci
3
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1
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1
Can a CEO's YouTube apology following a service failure win customers' hearts?
Manika, Danae
;
Papagiannidis, Savvas
;
Bourlakis, Michael
- In:
Technological forecasting & social change : an …
95
(
2015
),
pp. 87-95
Persistent link: https://www.econbiz.de/10011474546
Saved in:
2
Essays on innovation roles and options
Bhardwaj, Gunjan
-
2015
Persistent link: https://www.econbiz.de/10011504473
Saved in:
3
Examining the influence of linguistic characteristics of online managerial response on return customers' change in satisfaction with hotels
Xu, Xun
;
Zhao, Yabing
- In:
International journal of hospitality management
102
(
2022
),
pp. 1-10
Persistent link: https://www.econbiz.de/10013185251
Saved in:
4
How does CEO tenure matter? : the mediating role of firm-employee and firm customer relationships
Luo, Xueming
;
Kanuri, Vamsi K.
;
Andrews, Michelle
- In:
Strategic management journal
35
(
2014
)
4
,
pp. 492-511
Persistent link: https://www.econbiz.de/10010340124
Saved in:
5
Controllership in Deutschland : zur erfolgreichen Zusammenarbeit von Controllern und Managern
Bauer, Michael
-
2002
-
1. Aufl
Persistent link: https://www.econbiz.de/10001641428
Saved in:
6
Extent of managerial IT use, learning routines, and firm performance : a structural equation modeling of their relationship
Maiga, Adam S.
;
Nilsson, Anders
;
Jacobs, Fred A.
- In:
International journal of accounting information systems
14
(
2013
)
4
,
pp. 297-320
Persistent link: https://www.econbiz.de/10010234081
Saved in:
7
Customer satisfaction underappreciation : the relation of customer satisfaction to CEO compensation
Huang, Ming-Hui
;
Trusov, Michael
- In:
International journal of research in marketing : IJRM ; …
37
(
2020
)
1
,
pp. 129-150
Persistent link: https://www.econbiz.de/10012288655
Saved in:
8
CEO satisfaction and intended strategic changes : the moderating role of performance cues
Villagrasa, Jorge
;
Buyl, Tine
;
Escribá-Esteve, Alejandro
- In:
Long range planning : LRP ; international journal of …
51
(
2018
)
6
,
pp. 894-910
Persistent link: https://www.econbiz.de/10011948859
Saved in:
9
Board heterogeneity and organisational performance : the mediating effects of line managers and staff satisfaction
Blanco-Oliver, A.
;
Veronesi, G.
;
Kirkpatrick, Ian
- In:
Journal of business ethics : JOBE
152
(
2018
)
2
,
pp. 393-407
Persistent link: https://www.econbiz.de/10011926976
Saved in:
10
Top management team diversity, quality decisons and organizational performance in the service industry
Awino, Zachary B.
- In:
Journal of management and strategy : JMS
4
(
2013
)
1
,
pp. 113-123
Persistent link: https://www.econbiz.de/10010226505
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