Nearly all workers have a supervisor or 'boss'. Yet there is almost no published research by economists into how bosses affect the quality of employees' lives. This study offers some of the first formal evidence. First, it is shown that a boss's technical competence is the single strongest...

Bosses play an important role in workplaces. Yet little is currently known about a foundational question. Are the right people promoted to be managers, team leaders, and supervisors? Gallup data and the famous Peter Principle both suggest that incompetent bosses are likely to be all around us....