This Minibook is a brief guide for Green Belt during a Lean Six Sigma project management or for Kaizen Leader during a process improvement activity. Through both its theoretical concepts and practical examples it is a pocket book for a quick consultancy. Authors idea comes from companies needs...

"Award-winning business performance improvement and Lean management expert Karen Martin diagnoses a ubiquitous business management and leadership problem--the lack of clarity--and outlines specific actions to dramatically improve organizational performance. Through her global consulting...