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dimensions, namely reliability, atmospherics and policy. Continatory factor analysis was further undertaken in order to establish … the overall model fit in terms of the three dimensions. Empirical evidence suggests, that the reliability, atmospherics … and policy dimensions are all positively associated with consumers' perceptions of overall service quality. Reliability …
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is to assess the instrument regarding its reliability and validity. Internal reliability is assessed using Cronbach … reliability and validity. Moreover, there is an indication that each of the eight scenarios may be used separately, as they also … meet the criteria for reliability and validity. Possible practical and theoretical implications involve questionnaire use …
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version of the translated CETSCALE was administered to 703 Saudi participants. Both the reliability and validity of the scale …
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