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~subject:"Feeling AI"
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Feeling AI
Dienstleistungssektor
11
Service industry
11
Beziehungsmarketing
10
Dienstleistungsqualität
10
Relationship marketing
10
Service quality
10
Artificial intelligence
9
Dienstleistung
8
Künstliche Intelligenz
8
Services
8
Consumer behaviour
7
Konsumentenverhalten
7
Automation
5
Automatisierung
5
Dienstleistungsmarketing
5
Emotion
5
Services marketing
5
artificial intelligence
5
Intelligence
4
Intelligenz
4
Brand management
3
Cognition
3
Customer satisfaction
3
Kognition
3
Kundenzufriedenheit
3
Markenführung
3
machine learning
3
service
3
Arbeitsbedingungen
2
Arbeitswelt
2
Augmentation
2
Brand growth
2
Collaborative AI
2
Customer service
2
Dynamic multivariate panel model
2
Firm performance
2
Human capital
2
Human-machine system
2
Humankapital
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English
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Huang, Ming-Hui
2
Rust, Roland T.
2
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Journal of service management
1
Journal of the Academy of Marketing Science
1
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ECONIS (ZBW)
2
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1
AI as customer
Huang, Ming-Hui
;
Rust, Roland T.
- In:
Journal of service management
33
(
2022
)
2
,
pp. 210-220
Persistent link: https://www.econbiz.de/10012880724
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2
A strategic framework for artificial intelligence in marketing
Huang, Ming-Hui
;
Rust, Roland T.
- In:
Journal of the Academy of Marketing Science
49
(
2021
)
1
,
pp. 30-50
Persistent link: https://www.econbiz.de/10012434086
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