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Changes in the importance of bank attributes provoked by a financial crisis : a dynamic analysis of the Uruguayan case
Lado Coustré, Nora
(
contributor
);
Torres, Anna
(
contributor
)
-
2006
Persistent link: https://www.econbiz.de/10003280705
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Evolutionary changes in service attribute importance in a crisis scenario : the Uruguayan financial crisis
Kim, Moshe
;
Lado, Nora
;
Torres, Anna
- In:
Journal of service research : JSR
11
(
2008/09
)
4
,
pp. 429-440
Persistent link: https://www.econbiz.de/10003853632
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