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~subject:"Finanzdienstleistung"
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Finanzdienstleistung
Consumer behaviour
19
Konsumentenverhalten
18
South Africa
15
Südafrika
12
Relationship marketing
11
Beziehungsmarketing
10
Service quality
7
Customer satisfaction
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Dienstleistungsqualität
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Kundenzufriedenheit
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AIDS
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Advertising effects
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Corporate reputation
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Einzelhandel
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Emerging economies
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Emotion
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Marketing management
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Retail trade
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Schwellenländer
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Social Marketing
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Werbewirkung
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Beschwerdemanagement
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Brand management
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Cause-Related Marketing
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Cause-related marketing
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Complaint management
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Customer service
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Firmenimage
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Kundenservice
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Markenführung
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Marketing
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Marketingmanagement
3
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Theron, Edwin
3
Boshoff, Christo
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Terblanche, Nic S.
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International journal of market research : JMRS ; the journal of the Market Research Society
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Journal of business-to-business marketing
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Journal of marketing management : MM
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ECONIS (ZBW)
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The antecedents of relationship commitment in the management of relationships in business-to-business (B2B) financial services
Theron, Edwin
;
Terblanche, Nic S.
;
Boshoff, Christo
- In:
Journal of marketing management : MM
24
(
2008
)
9/10
,
pp. 997-1010
Persistent link: https://www.econbiz.de/10003786756
Saved in:
2
Dimensions of relationship marketing in business-to-business financial services
Theron, Edwin
;
Terblanche, Nic S.
- In:
International journal of market research : JMRS ; the …
52
(
2010
)
3
,
pp. 383-402
Persistent link: https://www.econbiz.de/10003983501
Saved in:
3
The antecedents of trust in business-to-business financial services
Theron, Edwin
;
Terblanche, Nic
;
Boshoff, Christo
- In:
Journal of business-to-business marketing
18
(
2011
)
2
,
pp. 188-213
Persistent link: https://www.econbiz.de/10009241329
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