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Significance of trust and loyalty during financial crisis: a study on customer behavior of Indian banks

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The influence of advisors, advisor-customer relationships, and the financial crisis on satisfaction and retention of retail banking customers : three empirical studies

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Financial Crisis : Its Effect on Existing Bank-SME Relationships

Ioannou, Myria - 2010

accrue for both interacting parties. This is also the case for Bank-SME relationships. However, the recent financial crisis … academic and managerial circles, and offers insights on both the expected effect of the recent crisis on Bank-SME relationships …

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Towards an artefact-oriented model for eliciting and validating requirements - the case of a mobile business solution in financial advisory

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Banken und Vermögensverwalter stehen seit dem Ausbruch der Finanzkrise im Jahr 2009 unter grossem Druck. Nicht nur büssten Organisationen in der Finanzindustrie ein hohes Mass an Kundenvertrauen ein, sondern beklagen sich aufgrund von verschärften regulatorischen Rahmenbedingungen über...

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