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Does ISO 9000 series certification matter for the financial performance of ports? : some preliminary findings from Europe
Pantouvakis, Angelos; Dimas, Athanassios - In: Maritime policy and management : MPM 37 (2010) 5, pp. 505-522
Persistent link: https://www.econbiz.de/10008701716
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ISO 9001 overall performance dimensions : an exploratory study
Psomas, Evangelos; Pantouvakis, Angelos - In: The TQM journal : the international review of … 27 (2015) 5, pp. 519-531
Persistent link: https://www.econbiz.de/10011443161
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An empirical assessment of ISM Code effectiveness on performance: the role of ISO certification
Pantouvakis, Angelos; Karakasnaki, Maria - In: Maritime policy and management : MPM 43 (2016) 7/8, pp. 874-886
Persistent link: https://www.econbiz.de/10011647757
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Identifying the critical determinants of TQM and their impact on company performance : evidence from the hotel industry of Greece
Bouranta, Nancy; Psomas, Evangelos L.; Pantouvakis, Angelos - In: The TQM journal : the international review of … 29 (2017) 1, pp. 147-166
Persistent link: https://www.econbiz.de/10011648883