The resource-based view has been used in IT business value research to theorize and investigate the impact of unique IT capabilities on sustainable competitive advantages. Prior research has empirically documented a positive association between superior IT capabilities and firm performance....

This study investigates the development and sustainability of a firm’s IT capability reputation from an IT executive’s standpoint. Building on institutional theory, we argue that IT executives will try to achieve external legitimacy - i.e., project an image of superior IT capability to...